DANA NEAL

*** ******* **. *****, ** · 859-***-****

adrxp5@r.postjobfree.com · Dana Neal

Providing excellent service to customers and employees. A confident communicator with friendly manner who can work on reception as a main point of contact for visitors and patients. Well organized, able to work on my own initiative and capable of dealing with the demand of visitors and difficult situations. To excel at all tasks assigned, accept new challenges with enthusiasm and hard work.

EXPERIENCE

APRIL 2011 – 2017

HAIRDRESSER, Great Clips

Customer Service, Selling Products, Receptionist and Data Entry

2017 – 2019

CUSTOMER SERVICE REPRESENATIVE, Amazon

Answering Phones, Data Entry, Assisting Customers with Orders and Solving Customers problems

2018-2019

INTERNSHIP, STERLING HEALTH SOLUTIONS

Scheduling Appointments, Billing, Medical Records, Patient Relations and Medical software

2019-2020

CUSTOMER SERVICE REPRESENTATIVE, Pearl Ineracive networking

Data Entry, signing up for insurnace, HIPPA Complant, and changing insurance plans

2020-2021

FANEUIL

Health Insurance Applications, Assisted customers with plans availability

2021-2022

State of Tennessee

Unemployment Applications, Childcare applications, Answering Applicant Questions

EDUCATION

JANUARY 2017 - 2019

ASSOCIATES DEGREE, Maysville community and technical college,

Allied science / Medical Billing and Coding

GPA 3.7, Phi Theta Kappa Honor Society, Graduated with Honors, Deans List,

Medical Billing and Coding, Medical Receptionist, Data Entry

SKILLS

Medical Office Procedures

Detail Oriented

Medical Terminology

Electronic Medical Records

Appointment Scheduling

Business Communication

Patient Relations

Microsoft Office Suite

Vital Signs

Insurance Verifications

Patient-Focused

Time Management

Multitasker

Medical Billing/Coding

Data Entry

U.S Health Insurance Portability and Accountability Act (HIPPA)

Accurately Collecting and Posting Payments

Physician Support

CERTIFICATIONS

Data Entry Operator

Medical Unit Coordinator

Medical Receptionist

Medical health Records

Business Communications

Medical Software

VOLUNTEERING

TKs Gymnastics Mt. Sterling, KY

A fund raiser at the bingo hall for supplies the team needed.

Maysville Technical and Community College

Food drive for the beacon of Hope Homeless Shelter.

Homeless Shelter Winchester, KY

Donated food and clothing.

Beacon of Hope Winchester KY

Supplied haircuts to the homeless that lived there.

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