TIFFANY DAWSON
Junior Operations Professional
adrxnw@r.postjobfree.com
PHONE
Skills
Account Management
Digital Marketing
General Management
Performance Improvement
Data Entry
Logistics
Data Security
Microsoft Office
Sales
Telecommunications Networks
Organizational Skills
Business Operations
Marketing
Channel Management
Clerical Works
Customer Support
Crisis Management
Cashiering
Scheduling
Retail Sales
Microsoft Word
Virtual Private Networks (VPN)
Telemarketing
Phone Sales
Customer Service
Public Relations
Education
High School Diploma
Technology
Manatee High School
Work Experience
Oct 2020 - Present
N/A, International
Social Media Evaluator
Appen ButlerHill
UNDER CONTRACT. N/A
Jan 2019 - Aug 2020
Port Richey, FL
Phone representative
T-ROC
Detailed phone knowledge
Privacy policies
Account setup
Phone repair
Phone setup
Accessories
Sales
Customer service
Mar 2016 - Sep 2019
Homestead, FL
Customer Support Representative
Sykes Enterprises
Microsoft Xbox call center representative.
Take tech support calls and resolve all calls with first call resolution. Work off of vpn network taking multiple calls and providing support in minimal time needed.
Account setup
Privacy policies
Credit card handling
Remote work
Technical repair steps
Customer resolution
Jan 2013 - Nov 2016
Homestead, FL
Barista
Starbucks
Greet customers
Clean assigned area
Take orders
Drive-thru
Prepare orders
Serve