Customer Service Call Center
Resume:
Marilyn Snowden
Millington, MD *****
****************@*****.***
Work Experience
Human Resources Assistant
Good Samaritan Shelter - Millington, MD
January 2021 to April 2021
working with clients..directing them to different Social service org or to other agencies that might be able to help them get on their feet..I had a listening ear and a kind heart to help and advise Education
Associate in Arts (AA) in Business
September 1976 to June 1979
High school diploma or GED
Skills
• Recruiting
• Problem-solving (10+ years)
• Flexibility (10+ years)
• Team Work (10+ years)
• Reliability (10+ years)
• Human Resources (5 years)
• Office experience (10+ years)
• Customer service (10+ years)
• Food service
• Windows (5 years)
• Administrative experience
Assessments
Call center customer service — Completed
June 2021
Tests a candidate's ability to demonstrate customer service skills in a call center setting Full results: Completed
Customer focus & orientation — Proficient
June 2021
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Proficient
June 2021
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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