Sales Associate Customer Service
Resume:
William Earl Blevins
Victoria, Texas 77901
Position I am seeking a position whereby my years of business related Sought experience and customer service skills can be utilized. Education Washburn University, Topeka, Kansas, June 1985-December 1987, Business Administration
Related
Employment
June 2019-Present, Frito Lay, Route Sales Associate Sort product per individual merchant orders at the warehouse and load onto truck. Check in product with store management at each delivery location matching on-hand product with the order manifest, correcting overages/shortages if any. Reface and stock existing product while checking remaining product for any out-of-dates. Assess product needs for the following day and key into handheld inventory database. Work one-on-one with store management to be aware of any requests or concerns they may have and take the proper steps to accommodate those requests or concerns. Perform end-of-day bookkeeping task including reconciling inventory of all that day’s merchant orders and create a bank deposit for that day’s check sales.
March 2013 – Present, Laredo Taco Company, Assistant Manager Assist and support management to inspire, assign and guide teams of customer service driven professionals committed to making authentic fresh food fast and serving it hot and delicious. Develop insight into product enhancements, store priorities, and customer needs by cultivating relationships with your team members, customers and the greater community. Promote strong, sales-focused teams through recruiting, hiring, training, and coaching to develop top performing team
members. Assist and support management in calculations of food consumption, and analysis of food service results and trends. Prepare action plans to leverage the stores food sales and address areas for improvement, directing and reinforcing others to follow the operational flow at each station. Plan and implement marketing campaigns and sales promotions, and prepares food displays.
November 2010-May 2012, All Saints Episcopal School, Director of Food Service
Managed day to day operations of the school cafeteria and after school functions, including but not limited to, ordering food, paper supplies, preparing paperwork and reports in compliance with state and local agencies and handled all bank deposits. Maintained a profitable food cost at or below food costs. Maintained a clean and healthy kitchen in accordance to local health department. Managed employees in regard to food operations. Worked to maintain a good vendor relationship. April 2008-November 2010, Big Sandy ISD,
Director of Food Service
Managed day to day operations of the school cafeteria and after school functions, including but not limited to, ordering food, paper supplies, preparing paperwork and reports in compliance with state and local agencies and handled all bank deposits. Prepared food in accordance with menus designed by the school dietitian. Maintained production reports in compliance with HACCP. Maintained a profitable food cost at or below food costs. Maintained a clean and healthy kitchen in according
to local health department. Managed employees regarding food operations. Worked to maintain a good vendor relationship. July 2006 to April 2008, Whitehouse ISD,
High School Cafeteria Manager.
Managed day to day operations of the high school food operations including but not limited to, ordering of food and paper supplies, preparing paperwork and reports in compliance with state and local agencies, handled all bank deposits. Prepared food in accordance with menus designed by the school dietitian. Maintained production reports in compliance with HACCP. Maintained a profitable food cost that was at or below budget. Maintained a clean and healthy kitchen in accordance with the Smith County Health Inspections. Managed employee, student, and faculty relations in regard to food operations. Worked to maintain a good vendor relationship.
March 2003 to June 2006, Ramada Tyler Conference Center, Food and Beverage Director.
Managed all food and beverage outlets for hotel. Produced daily, weekly and monthly sales reports and profit and loss statements. Ordered all liquor, food and dry goods for hotel operations. Employee relations and disciplinary problems. Handled set up and breakdown of all meeting rooms and catering events. Responsible for in-house food and beverage promotions.
July 2002 to January 2003, Holiday Inn on the Beach, Food and Beverage Director.
Responsible for all operations of the restaurant and catering facilities, Including hiring, training and scheduling employees. Purchasing of all food and beverages for restaurant, bar and catering. Produced daily, weekly and monthly sales reports, spread sheets and profit and loss statements. Worked with hotel on recent food and beverage outlet renovations. Operated pool outlets for food and beverage in summer months. Maintained all food and beverage outlets at or above Holiday Inn requirements.
May 1997 to July 2002-Tremont House/Harbor House
(A Wyndham Grand Heritage Hotel)
Employed in several management positions
April 2000 to July 2002-Food and Beverage Director. Responsible for hiring, training and scheduling of all employees in the food and beverage department. Handled customer complaints and employee relations. Produced daily sales reports, controlled and maintained liquor inventory along with monthly inventory of restaurant and hotel supplies. Other duties included, but not limited to tip reports for employees, assigning employee codes, balancing register and restaurant books at days end, employee dress code enforcement and employee disciplinary problems.
June 1999 to April 2000-Director of Purchasing.
Responsible for ordering of dry goods, liquor, and office products for Tremont House and Harbor House. Oversee spending of controllable for food and beverages. Responsible for spreadsheet and payroll of food and beverage staff. Conduct monthly inventory of all supplies. Tracked budget figures and monthly inventory line items. Handled all receivables to hotel and shipments from for guests and conventions. Responsible for all in-house promotions of both the Tremont House and Harbor House. Contracted vendors for all hotel supplies and services. Responsible for finding new and innovative products for guest amenities. May 1997 to May 1999-Assistant Food and Beverage Manager/ Restaurant Supervisor.
Responsible for employee hiring, training and scheduling. Handled customer problems and employee relations. Other duties included tip reports for employees, assigning employee codes, balancing register and restaurant books for days end, setting up for Sunday Brunch and restaurant functions, ordering supplies, assist with happy hour in bar. Special 10 key by touch, typing (45 WPM), computer literate (IBM Word Skills Perfect Microsoft Word), Microsoft Word, Excel
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