Customer Service Sales
Resume:
Elaine J. Rupert
Brownstown, Michigan ***** 734-***-**** *************@*****.***
Education
DETROIT MIXOLOGY PROFESSIONAL BARTENDING SCHOOL - TIPS TRAINED WASHTENAW COMMUNITY COLLEGE
ROMULUS HIGH SCHOOL
Experience
CUSTOMER SERVICE PAPA INC. 09/2020 – PRESENT
● Performed verbal visits with insurance customers
● Discussed insurance benefits with clients
● Conducted surveys about insurance perks
● Provided clients assistance with personal protection equipment during the pandemic CUSTOMER SERVICE TASTE LOVE CUPCAKES 05/2015 – 04/2018
● Answered phone calls
● Managed POS system
● Inventory
● Delivered online orders
● Performed all Customer Service duties
● Greeted customers
● Kept lobby clean and organized
● Baked cupcakes and prepared decorations
TELCOM CUSTOMER SERVICE AT&T 11/1980 – 03/2015
● Maintained all types of central office equipment through testing, repairs, analysis
● Prepared work orders
● Designed, ordered and maintained electronic equipment in OSP
● Assisted with coordination and liaison activities with other departments
● Interface with TIRKS/LFACS Inventory
● Performed tests on normal and emergency power facilities and equipment
● Installed data
● Analyzed digital equipment problems
● Utilized computer programs such as Microsoft Office CUSTOMER SERVICE SALES REP LORD & TAYLORS 09/1994 - 04/1996
● Managed cash register
● Inventory
● Maintained floor standards
● Opened new customer charge accounts
● Maintained clientele
References
Kim Matthews 313-***-****
Clare Samuels 586-***-****
Mike Hatton 734-***-****
ANGELO GRITSAS 586-***-**** **************@*******.*** Page 2
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