Carol Obregon
C u s t o m e r S e r v i c e R e p r e s e n t a t i v e
Munster, Indiana 46321
219-***-**** ***********@*****.***
OBJECTIVE
I am a dedicated and self-motivated Customer Service Representative with over 18 years of experience in the retail industry focusing on leadership, business operations and customer service. My goal is to pursue a career where I can utilize my skillset to best serve as well as grow within the company.
E D U C A T I O N — EXPERIENCE
Hammond High School,
Hammond, Indiana
Sawyer Business College,
Hammond, Indiana
Medical Secretary
K E Y S K I L L S —
Excellent customer service,
problem solving, team
oriented, and leadership skills
Detailed and precise in
money management
Focused and able to multi-
task accurately
Able to maintain composure
under stressful situations
Reliable and skilled in time
management
Proficient in sales
CENTIER BANK, Merrillville, Indiana
Universal Banker, Jan 2022-April 2022
Complete all client transactions with complete accuracy Promote bank services and products
Refer new business to appropriate departments
ADVANCE FINANCIAL CREDIT UNION, Schererville, Indiana Teller, May 2021-July 2021
Process member transactions
Identify, promote and cross-sell products and services to current and potential members
Refer members to appropriate departments
AMERICAN COMMUNITY BANK, Dyer, Indiana
Customer Service Representative, Aug 2018-May 2021 Open and close checking, savings, and CD accounts
.
Identify, promote and cross-sell products and services to current and potential customers
Assist and problem solve customer inquiries and requests regarding current accounts.
Receive cash and checks for deposit, process loan payments with complete accuracy