Service Representative Customer

HALIMA PRICEOSO

*** ********** ** *******, ** ***76 · 949-***-****

*********@*****.***

Astute, detail-oriented, and highly competent Customer Service Representative with proven record of success in thorough data management, file maintenance, and record-keeping. Keen knowledge of general office procedures. Demonstrated expertise in billing and inventory control. Proven capacity to multitask in a fast-paced office environment. Proficient in Microsoft Office Suite with ability to type 35 wpm.

EXPERIENCE

OCT 2007 – CURRENT

SENIOR SUPPLY SERGEANT LOGISTICS, U.S. ARMY

Performs supervisory and management duties shown at preceding level of skill; performs duties involving request, receipt, storage, issue, accountability and the preservation of individual, organizational installation, facilities and expendable/durable property and equipment.

Analyzes statistical data and reports to ascertain trends, conformance to standards and directives and efficiency of operations.

Review daily and monthly records of all property and equipment transactions including petroleum products, unit/organizational basic/combat loads and operating supplies.

Coordinate logistical activities with other staff elements supply and service and motor transport units.

Performs duty as a Contracting Officers Technical Representative (COTR).

Conducts assistance visits to subordinate elements, develops and executes training programs.

Supervises development and preparation of operations, information, plans,

maps, sketches, overlays and related data to employ all logistical (supply & service organizations) in Army, Joint, Interagency, Intergovernmental and multi-national operational forces in support of worldwide land and contingency operations.

Contributes to subordinate and staff development and operations of the

GCSS-Army automated system, equipment review, salvage, demilitarization and unit/organizational and repair parts supply procedures within the operational area.

Conduct implementation and overview and provide technical assistance to the Commander and Inspector General.

EDUCATION

SEPT 2020-MARCH 2022

BALCHOR OF SCIENCE: LAW AND POLICY: PRE LAW

LIBERTY UNIVERSITY, LYNCHBURG, VA

APRIL 2022-CURRENT

MASTER OF SCEINCE: CRIMINAL JUSTICE: FORENSIC PSYCHOLOGY,

LIBERTY UNIVERSITY, LYNCHBURG, VA

SKILLS

Effective Communication

Time Management

Multitasking

Customer Service

Process Personnel Records

Prepares Audits

Conflict Management

Ability to work with others

Proficient with Microsoft Office

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