Customer Service, Data Entry
Resume:
Tiara Cheeseboro
Colorado Springs, CO *****
*************@*****.***
Seeking a position where some of my training and some work ethics like, communication, and customer service, and computer and people skills, which could be use to improve operations. Authorized to work in the US for any employer
Work Experience
Child and Youth Program Assistant
Army Child and Youth Services - Colorado Springs, CO October 2021 to Present
Provide daily activities
Prepare weekly curriculums
Implements schedules and plans
Caregiver for Elderly
Amada Senior Care - Colorado Springs, CO
January 2021 to March 2021
1. Assist with daily life activities
2. Assist with Bathing
3. Assist with toileting
4. Assist with meal preps
5. Assist with feeding
6. Assist with laundry
7. Assist with housekeeping
8. Medication reminds
9. Assist with transferring
10. Companionship
Customer Service Representative
Firstsource Healthcare - Colorado Springs, CO
August 2020 to January 2021
• Assist members with insurance policy coverage and benefits 1. Assist with premium payments
2. Assist with reinstatement’s
3. Assist with finding a primary physician
4. Assist with cost shares and prescription coverages Sorter/Packer
Amazon Fulfillment Associates - Colorado Springs, CO October 2019 to March 2020
• Receive and stow inventory
• Pick and pack orders
• Load boxes into trucks for shipment
Child Youth Program Assistant
Child Youth and School Services - Colorado Springs, CO July 2018 to October 2019
• Create Curriculum base on children developmental stages
• Implement schedule and planning
• Provide various of daily activities
Program Assistance(Caregiver) (Full Time)
Child and Youth School Services Fort Carson, CO - Fort Carson, CO August 2016 to July 2018
Provide daily activities
Prepare weekly curriculums
Implements schedules and plans
Customer Service Rep. (Full time)
CareCore National Llc Colorado Springs, CO
June 2013 to July 2013
Build medical case for insurance companies
● Medical Coding and Billing
● Collected information
● Clarified case
Customer Service Rep. (Full time)
Acs_Inc a Xerox Company Colorado Springs, CO
October 2011 to August 2012
Arrange payments, collect payments
● Managed Accounts
● Activated Accounts
● Performed Troubleshooting
Team-Member
Aafes Taco Bell Fort Jackson - West Columbia, SC
January 2011 to July 2011
part time) Bo jangles Famous Chicken and Biscuit West Columbia, SC 29169 January 2011 to July 2011
● Prepared food
● Logged funds
● Promoted Specials
Team-Member (part time) Aafes Taco Bell Fort Jackson, SC 29201 January 2010 to 2010
● Adapted to Changes
● Teamed with fellow co-workers during production time
● prepared Food
Team Lead (full time)
Aafes Anthony's Pizza/Taco Bell Fort Carson, CO
March 2005 to June 2007
Coached and trained employees
● Coordinated shifts
● Guided team throughout work day
Education
Bachelor's in Healthcare Management
Colorado Technical University
November 2017 to Present
Associates of applied Science in applied Science
Intellitec Medical Institute - Colorado Springs, CO August 2012 to October 2015
Associate in Biology/Chemistry
Allen University Columbia - Columbia, SC
March 2008
Skills
• Operation
• Microsoft (10+ years)
• Communications (10+ years)
• Problem Resolution (6 years)
• People Person (10+ years)
• Medical Coding
• Medical Billing
• CPT Coding
• Customer Service
• Mentoring
• ICD-10
• ICD-9
• EMR Systems
• Laboratory Experience
• Medical Terminology
• Insurance Verification
• Medical Records
• Anatomy Knowledge
• Early childhood education
• Data collection
• Benefits administration
• ICD coding
• Microsoft Excel
• ICD coding
• Benefits administration
• Computer literacy
• Phone etiquette
• Microsoft Outlook
• Vital Signs
• Experience Administering Injections
• Childcare
• Medical Scheduling
• English
• Typing
• Documentation review
Certifications and Licenses
First Aid and CPR
August 2016 to August 2018
Assessments
Customer Focus & Orientation — Highly Proficient
February 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Electronic Health Records: Best Practices — Proficient February 2019
Measures a candidate’s knowledge of EMR data and associated privacy regulations, as well as best practices for EMR use.
Full results: Proficient
Customer Service Fit — Familiar
November 2019
Assesses personality traits that result in high-quality customer service. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
● Over five years in the Customer Service Field
● Great people skills
● Proficient in Word, Excel, Access, PowerPoint
● Experience in Child and Human Development
● Over year in Child and Youth services
● Clinical trainig
● Administration training
● Medical Billing and Coding
Contact this candidate