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Unarmed Security Customer Service

Calexico, CA
July 29, 2022

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Armando Magdaleno Perez Jr. **** Ollie Ave #****, Calexico, CA 92231



San Diego State University August 2020-May 2022

Bachelor’s of Science in Criminal Justice Studies

GPA: 3.00

San Francisco State University. August 2019-May 2020

San Diego Miramar College August 2014-May 2019

Administration of Justice Associates Degree

GPA: 3.01


Securitas USA May 2020-July 2021

Unarmed Security Officer

Observed and reported activities and incidents at an assigned client site, providing for the security and safety of client property and personnel.

Made periodic patrols to check for irregularities and to inspect protection devices and fire control equipment.

Preserved order and acted to enforce regulations and directives for the site pertaining to personnel, visitors, and premises.

Controlled access to client site or facility through the admittance process

Patrolled assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons.

Protected evidence or scene of incident in the event of accidents, emergencies, or security investigations.

Responded to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents.

Prepared logs and reports as required.

Specific duties or tasks varied and were documented separately.

The Hype Agency/Victory Marketing Agency December 2016-January 2020

Brand Specialist

●Educated attendees on client’s products/service features

●Effectively identified and adapted to changing priorities in a fast-paced environment

●Identified and developed marketing strategies to increase and promote brand exposure

●Created positive product/service impressions to generate sales leads and enrollment to service

●Executed campaign and engage attendees while always assuring a high-level customer service

●Built customer confidence and preference by actively listening to concerns and giving appropriate feedback

●Determined, formed, and cultivated potential partnerships and relationships during marketing events(20k+attendees)


●BSIS Security Guard License

●CPR Certified

●Excellent working under pressure


●Great communication


●Very quick learner

●Verbal and written fluency in English and Spanish

●Excellent Customer Service Experience

Armando Magdaleno1101 Ollie Ave #4273, Calexico, CA 92231



Bryan De Los Reyes

National Event Producer

5-Hour Energy

38955 Hills Tech, MI 48331


Phone: 858-***-****

Jeff Snipes, J.D., Ph.D.

Associate Professor of Criminal Justice Studies

San Francisco State University

1600 Holloway Avenue

San Francisco, CA 94132


Phone: 415-***-****

Staci Jenkins

Area Human Resources Manager

Securitas USA

3890 Murphy Canyon Road Suite 100

San Diego, CA 92123


Phone: 619-***-****

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