Operations Supervisor or customer service

Manjinder Kaur

Address Medford, MA, *****

Ph: 781-***-****

adrxe9@r.postjobfree.com

Profession

Talented Operations Supervisor well-versed in multifaceted business and employee management to

achieve targeted results. Decisive leader and strategic problem solver with exceptional

communication and foresight. Organized and personnel-focused strategic problem-solver with

innovative solutions to uncharted problems.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful

background matching employees with roles for maximum performance. Proactive and hardworking

individual focused on continuous operational improvement.

Skills

Customer Relations

Excellent Staff Management

Scheduling

Work History

2016 Operations Supervisor

Current CVS Pharmacy, Somerville, MA

Motivated and trained employees to maximize team productivity.

Compiled training materials for new employees and tracked skill

development.

Collected customer feedback and made business adjustments to improve

retention and satisfaction.

Assisted customers with questions and problems to build brand loyalty and

cultivate lasting business relationships.

Led associate focus groups and meetings to obtain suggestions, address

concerns or issues and foster positive relations among team members and

management.

Directed associate warehouse teams to process inbound and outbound

shipments with speed and accuracy.

Education

Sep 2004- Fine Arts

Jul 2006 Bunker Hill Community College - Charlestown, MA

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