Data Entry Tax Examiner

Rogetta A. Cavaness

Cincinnati, OH *****

*****************@*****.*** • 513-***-****

OFFICE CLERK/RECEPTIONIST

SKILLS

● Telephone Skills ● Data Entry

● Computer Skills ● Copying/Filing

● Customer Service ● Financial Transactions

● Teamwork ● Attention to Detail

● Organization ● Communication

● Personally Identifiable Information (PII) ● Reliability EMPLOYMENT

Internal Revenue Service – Covington, KY 4/2011-8/2019 Tax Examiner

• Reviewed tax returns for accuracy and completeness

• Demonstrated knowledge of tax codes and kept current on updates to the tax code

• Contacted customers when errors were found and requested appropriate documentation

• Performed data entry to enter tax returns in the computer system for processing Internal Revenue Service – Covington, KY 9/2003-4/2011 Mailroom Clerk

• Sorted and collated incoming and outgoing mail

• Batched incoming mail for distribution to the appropriate department

• Delivered mail to appropriate department as needed

• Time and date stamp all incoming and outgoing mail Tax Shelter – Lexington, KY 12/1991-4/1998

Office Clerk

• Greeted customers and verified customer their contact information

• Performed general office duties, including copying, data entry, filing, and processing mail

• Processed customer payments via cash, check, or debit/credit card

• Answered phones and transferred calls to tax specialists as needed EDUCATION

G.E.D. – Westhaven Baptist Church – Corpus Christi, TX

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