Order Filler Service Representative

CARYL CARA

P.O.Box *** Kelayres, Pa. *****

Phone 570-***-**** Email adrx02@r.postjobfree.com

SUMMARY Self-motivated individual with over 6 years of customer services experience. Proficiency using Microsoft Office, and Adobe Software for Graphics Arts design. Accounts payable experience using AS400. Volunteer with the McAdoo Fire Company, Inc. EXPERIENCE

Walmart 2022

Order Filler

• Picking orders for Walmarts

Amazon. 2014-2022

Rad Employee

• Received in scanners and printers from different amazons for repair.

• Processed the items for return to the vendor.

• Processed the replacement products to be sent to the Amazon. Inbound employee

• Processed inbound products to be sent to other amazons.

• Worked as a problem solver in the floor to help with orders. Manpower/ Presto Products 2014-present

Assistant to the Production Manager/Maintenance

• Worked with Metrics every day to make sure that the info is posted for the Production Manager daily.

• Worked in Maintenance to update inventory.

• Made labels for inventory in Maintenance to be placed on bins. One Source Solutions/ PPL-Hazleton PA 2013-2014

Customer Service Representative

• Assisted approx. 40 customers daily to update accounts enrollment and answered inquiries.

• Ensured that appropriate changes were made to resolve customers' inquiries.

• Maintained records of customer interactions and transactions, details of inquiries and actions taken. Wegmans Food Markets- Pottsville, PA 2010-2013

Inbound Specialist/Outbound Specialist

• Retrieved products from storage shelves for shipping.

• Received and properly label incoming products.

• Processed, replenished and consolidated inventory in warehouse. Bradley Caldwell, Inc. West Hazleton, PA 2004-2010 Circular Program Coordinator

• Maintained databases of product and information for circular programs for customers.

• Utilized Adobe products to lay out advertisements for the company.

• Established and maintained effective communication with vendors. Network Solutions, Inc. Drums, PA 2002-2004

Sales Representative

• Received, investigated and responded to all customer inquiries regarding shipments, products and orders.

• Introduced customers to new or additional services based on their needs.

• Initiated tracers with carriers, and file maintenance for corrections to customer’s file in computer. Dogs Outfitter, Inc. Hazleton, PA 2000-2003

Accounts Payable Technician

• Communicated with vendors and internal staff to ensure that billing and payments were processed on time.

• Prepared invoices reviewed and tracked payments using AS400. EDUCATION

Luzerne County Community College-Nanticoke, PA

Associates Degree in Business Administration

Concentration in Accounting-1998

Hazleton Area High School-Hazleton, PA

Studied college preparation courses in

Accounting and Business-1995

2

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