DIAMOND

VANN

810-***-****

adrx00@r.postjobfree.com

Lincoln Park, MI 48146

CONTACT

Detail-oriented professional with

excellent communication,

interpersonal and creative thinking

skills. Aiming to leverage my abilities

to successfully fill the vacancy at

your company. Frequently praised

as hardworking by my peers, I can

be relied upon to help your

company achieve its goals.

CAREER OBJECTIVE

Direct Support Professional

Agent

Advisor

Global Sourcing Solutions INC, Warren, MI

Direct Care Worker

WayneGroup Home, Romulus, MI

EXPERIENCE

November 2021 - Present

Administered bedside and personal care, such as ambulation and personal hygiene assistance.

•

• Checked patients' pulse, temperature and respiration. Participated in case reviews, consulted with team caring for client, to

• evaluate client's needs and plan for continuing services. Prepared and maintained records of client progress and services performed, reporting changes in client condition to manager and supervisor.

•

January 2012 - August 2015

Iqor - Tempe, Az Collected on past due balance from 1-15 delinquency Make calls to customers to provide education, support, troubleshooting and sales information related to products or services Help customer bring they account current and from avoiding damage to their credit Collect fees, commissions, or other payments, according to contract terms

•

Develop contacts with individuals and organizations, and apply

• effective strategies and techniques to ensure their clients' success. October 2019 - March 2020

• I worked for OnStar Welcome Call

Activating customer vehicle OnStar by getting the customer to sign up for a three month trial

•

Answer telephones and give information to callers, take messages,

• or transfer calls to appropriate individuals

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

•

November 2015 - January 2019

Issue medications from dispensary and maintain records in accordance with specified procedures

•

Monitor patients' physical and emotional well-being and report

• unusual behavior or physical ailments to medical staff Provide nursing, psychiatric, or personal care to mentally ill, emotionally disturbed, or mentally retarded patients

•

Aid patients in performing tasks, such as bathing or keeping beds,

• clothing, or living areas clean.

High School Diploma

Southfield High School, Southfield, MI

EDUCATION

ADDITIONAL SKILLS

• Decision Making

• And Counseling

• English Language Active Listening

• Monitoring Education and Training C r it icalT hink i ng Judgment and

• Medicine and Dentistry Instructing Speaking

• Time Management Coordination

• Monitoring Active Learning

• Communications and Media

• Understanding Customer Needs

• Building Customer Trust and Loyalty

• Efficient and Detail-Oriented

• Order and Refund Processing

References available upon request

REFERENCES

Contact this candidate