Excellent Customer Service Skills

WILLIAM MUEMA MICHAEL

Mobile:+254********* E-mail: *************@*****.***

PERSONAL PROFILE LAYOUT

I’m a motivated,adaptable and responsible who is dedicated to working. Having proven track in customer service from my past work experience in a business firm.I am highly organised, efficient, personable and able to deliver consistently high results in challenging and pressurised work environments.

CORE SKILLS

Customer Service

Complaint handling

CAREER SUMMARY

January 2019 – December 2021 : Company,Mulleys Supermarkets.

Worked at fresh division,grocery.Main objective was to ensure that all products on display are fresh and attractive to the customers,so they could attract more sales.

Key responsibilities;

Liased with a diverse range of customers and providing assistance as required .

Liased with different suppliers to ensure efficiency in supplies.

Ensuring that the products are always fresh.

Maintaining a clean and presesentable working environment.

February 2022 to date: Co – driver at Almasi International Christian School

Working with the school management and parents to providing efficiency in dropping off and picking up students for school.

Key responsibilities;

Ensuring that all students are picked up and dropped off from school in good time.

Ensuring that the students are in a comfortable environment during travels.

EDUCATION

2003 – 2012 :Primary School Education

Kivai Primary School

KCPE Certificate, 308 marks.

2013 – 2016 :Secondary School Education

Kathonzweni Boys’ High School

KCSE Certificate, Grade C-

2018 :Scala Institute of Technology

Computer Essentials

Certificate of competence

HOBBIES AND INTERESTS

Reading books

Socialising

Dancing

Watching movies

REFEREES

Mrs.Ann Kinyati

Business lady

Adress:Syokimau, Nairobi.

Telephone:+254*********

Mr.Stephen Mutuku

Director at Steve’s Enterprises

Adress: Syokimau, Nairobi.

Telephone:+254*********

Contact this candidate