Customer Service Representative

****************@*****.*** 469-***-**** Dallas, TX

Customer Service Representative with

** ***** ** **********

Skills & Attributes

Sales

Shift Flexibility

Customer Service

Accounts Payable / Receivable

Multi-line Phone Systems

Insurance Policies

Microsoft Edge

Education

Accounting, Business Management (1987)

American Trade Institute

High School Diploma (1979)

Employment

Customer Service Representative

(February 2019-Present)

World Ventures – Plano, Texas

Collections

(October 2019-January 2019)

iQor – Plano, Texas

Customer Service

(April 2015-September 2019)

Optum RX – Arlington, Texas

Promotion: Lead Customer Service

Representative

Customer Service Representative

(March 2008-March 2015)

United Healthcare – Richardson, Texas

Customer Service & Sales Representative

(June 1997–February 2007)

Cobra Cap – Dallas, Texas

Awards & Recognition

Best Handle Time in Call Center

World Ventures

Best in Sales (3 years)

Cobra Cap

Best in Customer Service

United Healthcare

Best in Class & Attendance

American Trade Institute

Volunteer Work

20 Mile Walk

(Sep. 2018)

March of Dimes

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