Service Representative Customer

Mechelle Ann Bernadetteh G. Ajedo

Address: Al Sadd Doha Qatar

QID holder

Transferrable Visa with NOC or with own visa

Mobile #: +974-********

E-mail: ****************@*****.***

Objectives:

To utilize my professional and life skills experience with the intention of securing a professional career with ample opportunity to tackle challenges and advance, while continuously building on my library of knowledge and skills. Skills:

English: highly proficient in both spoken and written English

Mother tongue: Filipino; Arabic good working knowledge

Communicate effectively with a wide range of people and matters.

Very good computer skills including working knowledge of MS office Word, Excel and Power point.

Highly motivated to expand knowledge and skills

Able to work under pressure with minimal supervision

Results-oriented, responsible, trustworthy, and efficient.

Fast learner and willing to undergo training necessary for the job

Hardworking person that always perseveres to achieve the best result

Flexibility and punctuality in working hours.

Fully vaccinated with booster dose of Covid 19

WORK EXPERIENCE

Patient Care Assistant

HAMAD Medical Corporation Doha, Qatar

(August 18, 2020 up to March 2022)

Lead Teacher Assistant and Administrator

Little Academy Nursery Al Maamoura and Markhiya Doha, Qatar

(October 2011-June 22, 2020)

Customer Service Representative (Call Center)

Blue box Batangas City, Philippines

(May 2011- July 2011)

Care Assistant

BUPA Oaklodge Nursing Home Southampton Hampshire SO19 7NG

(July 2010- April 2011) England United Kingdom

BUPA Priory Mews Nursing and Residential Homes Dartford Kent Da1 1as

(December 2009- July 2010) England United Kingdom

Receptionist

Majestic College Hertfordshire WD6 1DL

(September 2009-December 2009) England United Kingdom Clinic Secretary

Heart Clinic Batangas City Philippines

(January 2009- August 2009).

Sales Representative

Cellphone and Loading station Batangas City, Philippines

(August 2006- August 2009)

AVON Philippines Batangas City, Philippines

Sales Representative (May 2006- August 2009)

SEMINARS ATTENDED

Fundamentals of Nursing relating Old Concepts to New Ideas in an Evidence- Based Hospital Practice—A seminar Workshop for students and New Professionals

Lyceum of the Philippines Batangas: “Leading the Way for Competitive Future Professionals”

Therapeutic Communication Techniques in Psychiatric Nursing: Practicing Responsible, Assertive and Caring Client Interaction

Pre-Employment Seminar

TRAININGS

First aid CPR and BLS by Hamad Medical

Autism Awareness

Speech Delay and Bilingualism for children

Training for Fire Safety Including Emergency Procedures, Fire Fighting Equipment, Fire Safety Legislation and Fire Prevention

Training for Control of Substances Hazardous to Health (COSHH)

Training for Adult Abuse Awareness (SOVA-POVA)

Understanding Dementia Self-Learning Pack

Training for Basic Health and Safety

Training for Basic Food Hygiene (nutrition)

Training for Infection Control

Training for Bedside rail

Training for Personal Best

Training for Documentation

First Aid for Pediatric care conducted by Hamad

PERSONAL DATA

Date of Birth: August 18, 1987 Place of Birth: Batangas City Philippines Sex: Female Age: 34

Civil Status: Married Citizenship: Filipino

EDUCATIONAL ATTAINMENT

Tertiary Education Bachelor of Science in Nursing

Lyceum of the Philippines University

2004-2008

Secondary Education Marian Learning Center & Science H.S. 2000-2004

Primary Education St. Bridget College

1993- 2000

Studied NVQ level 3 or OCR national in Health and Social Care in TRAIN 4 CARE LTD. Sutton Farm, West Felton, Oswestry,Shropshire,UNITED KINGDOM SY11 4HX

REFERENCE

Available upon request

I hereby certify that the above information is true and correct to the best of my knowledge and belief. Mechelle Ann Bernadetteh Garcia- Ajedo

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