VICTORIA AJIBISE

**** ***** ****** *******

Brownsburg, IN 46112

317-***-****

adrwn0@r.postjobfree.com

CUSTOMER SERVICE REPRESENTATIVE

I am seeking for the position of customer service representative in your organization. I am dependable, honest, diligent, and ambitious individual with experience in database maintenance. Articulate and amazingly effective working with people of diverse backgrounds and temperaments. Talent for seeing the big picture and identifying tasks that will ensure meeting deadlines under pressure.

EDUCATION

Ivy-Tech Community College

Associate of Applied Science Degree in Information Technology Support May 2022

Certificate in Information Technology/Help Desk Aug 2021

WIN Career readiness system

Certificate in Essential Soft Skills Courseware May 2022

SKILLS

Critical Thinking

Analyzing problems and recognizing solutions

Procurement

Talented team worker / lead

Account payable process

Patience and understanding

Data management

Ensuring customer satisfaction

Excellent mindfulness

Customer service

Time management

Problem resolution

TECHNICAL PROFICIENCIES

• Software: MS Office (Word, Excel, PowerPoint, and Outlook)

WORK EXPERIENCE

Amazon fulfillment

7760 West Morris Street, Indianapolis, IN 46168

Associate

30 hours per week April 2019-Till Present

Use system to scan, process, and count inventory

Monitor work order progress and quantities

Identify and communicate barriers to completing assigned tasks

Deliver excellent customer service when answering questions and interacting with drivers.

Rotate between additional duties as assigned

Carrier Corporation

7310 W Morris St, Indianapolis, IN 462**-****-****

Technician Associate

40 hours per week

Assembling of heater.

Ensured daily requirements are met.

Ensured that standard work strategies are implemented.

ACTIVITIES:

Member, African Student Association.

This association organizes seminars that involved many African leaders. I attended at least three panel discussions yearly.

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