LUTRON KNOX
Roswell GA. *****
*********@*****.***
OBJECTIVE
A PROFESSIONAL SEEKING TO UTILIZE MY UNIQUE TECHNICAL SKILLS, NATURAL
ABILITIES WITH OPEN-END SYSTEMS MULTIPULE PLATFORMS WHILE CONTINUING PROFESSIONAL DEVELOPMENT IN HUMAN RESOURCE TECHNICAL GOALS.
Amerisouce Bergen Corporation February 2018 – Present 2018
Warehouse Associate
3930 Buford Hwy NE
Buford, GA.
Warehouse Associate
Material Handler and shipping and receiving using equipment such as order picker and electric pallet jacks while replenishing products in all departments
McKesson Corporation September 2017 – February 2017
Warehouse Associate
2975 Evergreen Drive
Duluth, GA.
Warehouse Associate
Material Handler and shipping and receiving using equipment such as order picker and electric pallet jacks while replenishing products in all departments
Home Depot March 2017 – October 2017
Associate
Market Center at Holcomb Bridge
Roswell, GA.
Warehouse Associate
Consisting in shipping and receiving using equipment such as order picker and electric pallet jacks while replenishing products in all departments
Pomeroy: IBM/Georgia Technology Authority January 2015 - Present
Computer Operation / Media Technician
1650 Union Hill Road
Alpharetta, GA
Perform task such as software and hardware support checking for viruses, backing up media, upgrading software and other maintenance. Initial point of contact trouble shooting and writing trouble tickets via remedy, forwarding problems to next level contact, checking network stabilities
Home Depot August 2014 – May 2014
Associate
870 Woodstock road
Roswell, GA.
Warehouse Associate
Consisting in shipping and receiving using equipment such as order picker and electric pallet jacks while replenishing products in all departments
Toys R US August 2014 – January 2018
Associate Seasonal
7731 North Point Parkway
Alpharetta, GA.
Order Service Management/ Associate
Responsibilities Assisting customers instore and servers in shipping and receiving department. Ordered and shipping of products and of store needs.
TECHNICAL EXPERIENCE
Navteq/Nokia Sept. 2006 - January 2014
425 West Randolph
Chicago, IL.
Position: Validation Engineer
Production validations/ Quality control checks per procedures order fulfillment, Responsible for equipment, utility, and system validation to ensure compliance regulations. Preparing reports, facilitate problem solving to ensure adherence to project timelines. Writing and revising SOPs, forms VE documents. Utilizing MS Excel, Control M, and Electronic Data Downloads.
Zurich (Spherion) May 2005 - July 2006
1450 American Ln.
Schaumberg, IL.
Position: Tech Computer Operator
Monitor systems services providing initial responds caused by failed jobs, utilizing BMC and SAP monitoring tools, also opening trouble tickets while documenting daily events. Assists employee recruiting and Wintel Unit with HP UNIX, Notes and various WINDOWS servers Arch serve/ Bright store apps, VM and AS400. Perform backups, data restores/recovery, scheduling and investigate using Oracle Data Base, and all hardware/software and applications problems. Second level support for Help Desk creating trouble tickets *replacing tape drives, installs, and date recovery.
Comdisco Inc. Jan. 2001 - June 2002
6111 River Rd.
Rosemont, IL.60018
Position: SR. Technical Operator
Monitor Arch servers, NT Servers, performed start ups and shutdown on Mainframe manage batch jobs using Control M as and scheduling and job control software and Monitor LAN/WAN using Site Scope. Monitor workflow on ECS/BMC and other UNIX servers, using UNIX scripts to monitor status. Utilized MS Office tools to store document logs, VMS and other functions to better operations productions. Follow documented procedures as problems arise and/or escalate to appropriate personnel.
Chicago Mercantile Exchange June 2000 -Nov. 2000
Apex, Systems (contract)
30 S. Wacker
Chicago IL, 60610
Position: UNIX Operator
SUN system/Unix environment Solaris, AIX and HP monitor workflow via scripts on client servers or firms. Perform server shutdowns and start ups some shell scripting. Also assist Mainframe Operators in job control As ECO Tools, Hawk, HP open view. Ability to work under pressure and stressful environment Monitor daily jobs for successful completion, monitor system utilization and performance. Follow documented procedures as problems arise and/or escalate to appropriate personnel. Work closely with users and with Globex Control Center personnel
American Medical Association July/1999 - June 2000
515 N State street
Chicago IL, 60610
Position: UNIX Technical Operator
Monitor servers and perform backups in a UNIX Environment (Solaris) for scripting, Provided Media Reproduction for End-Users Using CD Burners and Ran Various Jobs on SUN 10000 for Various Clients using AUTOSYS I scheduled and monitor jobs per request and assisted tech-support in troubleshooting.
Tribune Company: Nov. 1996 - July 1999
435 N. Michigan
Chicago IL. 60611
Position: Technical Operator Specialist 2
Duties as a Technical Operator/Scheduler using
CA7/CA11, JES2 and Customer Server IBM and mainframe and control work
flow using JES2 commands and start ups on MVS OS/390. Backup vtams files and start up/shutdowns of CICS regions. Preformed backups on servers in a NT and Novell client/server environment and second level technical support.
R.T. Crane High School 1986 - 1990
Major: Humanities-Diploma
Computer Learning Center 1992 - 1993
Major: Computer Operation-Certificate
National Louis University 1993 - 1995
Major: Information Systems-Cert.
SOFTWARE/HARDWARE
Sun Micro systems 10000, UNIX, Solaris 2.6, Image Auto star CD printer, Microsoft Excel, MS Word, MS FrontPage, MS Internet Explorer, Windows-NT Novell, Customer Q, Clarify 6.0, Lotus 123 release 6.0, Lotus cc: Mail, Microsoft Outlook, Arch serve Backups, AP Preserver BK UPS, 4090 and 5090 Xerox Laser printers, 9672 Mainframe,3480 tape drives, 4245 IBM printers, MVS OS/390,JCL,HTML,JECL,JES.And other software utilities .and hardware