Representative Call Data Entry
Resume:
RE: Cover Letter
Dear Sir/Madam:
I am writing to you because I am interested in applying for this position. I have excellent grammar skills and reasonably good computer skills.
• I’m also very proficient at doing any type of research on the internet
• I meet all deadlines that I’m working on, and if there is something I am unfamiliar with on the computer
• I am willing to learn and I’m a fast learner.
• Always been a team player and flexible to follow instructions carefully
• Developed good communication and listening skills on the job
• Always willing to work under pressure and to put in the extra effort to get the job done right
I have included my resume so you can learn more about my educational background and all of my work experience. Thank you for your time and consideration.
Please feel free to email me or call my cell phone at 716-***-****. I hope to hear from you soon. Sincerely,
Casandra Pei
Skills:
Customer Service
Medical Billing
Medical coding of CPT/ICD-10/HCPCS coding
Electronic Health Records (HER)
Electronic Medical Records (EMR)
Data Entry
Insurance Claims Processing
Medical Terminology
Anatomy & Physiology
HIPAA Compliant
Medical Front Office Procedures
Education:
Working on certificate of CPC for CPT/ICD-10/HCPCS coding; Penn Foster College
Associate Degree in Health Sciences (in progress); Erie Community College, Buffalo, NY
High School Diploma; Ben Davis High School, Indianapolis, Indiana
Experience:
Robert Half & Associates, Buffalo, NY 6/21/22 – 8/21/22
Customer Service Representative Call Center Representative
Responsibilities:
Coordinated workflow through various departments of the cardiology office
Accomplished this while working with other various departments of the cardiology office
Answered all inbound phone calls averaging 70+ calls per day
Mobile Assistant 2015
Medical transcription of legal notes
Globespan Transcription 5/2013 to 6/2013
Medical transcription of clinic and hospital surgeries
Data entry
Alphatranscription 4/2013 to 5/2013
Medical transcription of clinic and hospital surgeries
Data entry
Landmark Transcription 4/2009 to 11/2009
Medical transcription of clinic and hospital surgeries
Data entry
Medware Transcription 2006 to 2008
Medical transcription of clinic and hospital surgeries
Data entry
Contract Medical Transcription 01/1998 to 02/2006
Medical transcription of clinic and hospital surgeries
Data entry
Bloomington Hospital Transcriptionist 04/1997 to 12/1997
Medical transcription of clinic and hospital surgeries
Data entry
Contract Medical Transcriptionist 01/1992 to 03/1997
Medical transcription of clinic and hospital surgeries
Data entry
Executive Medical Care 05/1985 to 12/1987
Medical transcription of clinic notes
Wishard Hospital 1986
Medical billing coding of CPT/ICD/HCPCS
Data entry into EMR
Riley Hospital 1987
Medical billing coding of CPT/ICD/HCPCS
Data entry into EMR
O PRESENTLY WORKING ON LEARNING PART TIME - COURT REPORTING AND ICD-10/CPT CODING PROGRAMS
O PASSED: CERTIFICATE AS A FIRST YEAR TAX PROFESSIONAL: 2020
O PASSED: CERTIFICATE AS A FIRST YEAR TAX PROFESSIONAL; 2019
O ERIE COMMUNITY COLLEGE – PARALEGAL COURSES
O ERIE COMMUNITY COLLEGE – ASSOCIATE IN APPLIED SCIENCE IN LIBERAL ARTS; MAJOR: EMPHASES ON HEALTHSCIENCES
O ASSOCIATE IN APPLIED SCIENCE IN LIBERAL ARTS IN PROGRESS EXCELSIOR COMMUNITY
COLLEGE: MAJOR: EMPHASIS IN HEALTH SCIENCES
o ASSOCIATE IN APPLIED SCIENCE IN REGISTERED NURSING 2004-2005 WAUBONSEE COMMUNITY COLLEGE (INCOMPLETE)
o ASSOCIATE IN APPLIED SCIENCE IN REGISTERED NURSING 1998-2003 COLLEGE OF DUPAGE (INCOMPLETE)
O INDIANA UNIVERSITY OF BLOOMINGTON 1995-1997: COURSEWORK COMPLETED: NURSING PREREQUISITES AND SCIENCE ELECTIVES (INCOMPLETE)
REFERENCES: Available on request.
REFERENCES
G erard D ’Souza
Banker
Christopher Eugene
Computer Engineer
585-645-7635f
Shannon Reel
Patient Care Coordinator at the hospital
Contact this candidate