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Clinical application specialist and customer support executive

Location:
Chennai, Tamil Nadu, India
Posted:
July 27, 2022

Contact this candidate

Resume:

Yuvashree Karthikeyan

Chennai, India.

Contact: +91-944*-***-*** (available on IMO,Google Duo, Botim) Email address: adrwdb@r.postjobfree.com

Skype ID: live:186da4cccdec2a57

OBJECTIVE

To pursue a challenging career in an organization, which provides a challenging work environment where my theoretical concepts can be Solidified with real life applications. JOB ROLES AIMED AND SUITABLE FOR

Biomedical Engineer / Technician

Clinical and Application Specialist / Coordinator

Sales and Service Coordinator

Quality assurance / Regulatory affairs

WORK EXPERIENCE DURATION

TEAMBEST THERATRONICS PVT

LTD, CHENNAI

From December 2017 to June 25,2019

PERFINT HEALTHCARE PVT LTD,

CHENNAI

From July 8,2019 to March 31,2022

JOB ROLE WORK DONE IN SPECIFIC

At TEAMBEST Theratronics –

Sales And Service Coordinator

Sales Department:

Worked on handling Quotations, Tender submission

process.

Service Department

Worked on maintenance of Contracts, Service engineers daily activity updating, Invoices processing, Service report documentation, spare stock maintenance, payment

follow- ups of various hospitals.

At PERFINT Healthcare – Clinical

and Application support for

Image guided Robotic

navigational device

Introductory Clinical/application training and support to the Doctors.

All India travel for Device Demo and application support for cases like Biopsy, Ablation, Brachytherapy, Pain management etc.

Customer support and complaints handling ( both online and offline )

New product testing on patients, device software and hardware and their respective clinical certifications obtainment.

Performing PMS for the equipment

Service reports and AMC/CAMC maintenance

Have well known knowledge about handling CT stations like Philips, GE, Siemens software for scanning patients preparing for biopsies, ablation etc.

Maintenance of allotted devices all over INDIA

Organizing and educating new clients for possible sales. SKILLS AND EXPERTISE

Product and clinical knowledge

Troubleshooting

Technical support for both software and hardware of the respective devices ( MAXIO – robotic device, Blood Irradiator from Teambest )

Seasoned in Medical Clinical procedures

Planning and implementation of procedures

Customer complaint handling

Business developments and expansions

CERTIFICATION

Certified ISO 13485:2016 Internal auditor

CONFERENCES ATTENDED

Ultrasound advancements - Anna University, Chennai, India

AMPICON (2018) – Chennai, India

ART conference – Bangalore, India

AROICON (2018) – Trivandrum, India

ARAB HEALTH (2019) – Dubai, UAE

19th ANMPICON (2021) – Virtual conference, India EDUCATION

YEAR INSTITUTION PERCENTAGE (CGPA)

2015-2017 M.E. Medical Electronics at College of Engineering Guindy, Anna University, Chennai.

80 %

2011-2015 B.E. Electronics and communication Engineering at Madras institute of technology (MIT), Anna

university, Chrompet, Chennai.

69.8 %

2011 Passed out XII STD from STATE BOARD – Mamallan M HSS School, Kancheepuram.

90.08 %

2009 Passed out X STD from STATE BOARD – Mamallan

M HSS School, Kancheepuram.

89.6 %

Basic

Schooling

New Indian Model School – Dubai

ACADEMIC PROJECTS DONE

Chin Controlled Electronic

Wheelchair

Prototype of wheelchair controlled by chin movements for quadriplegic patients, with additional advantages of obstacle detection, heart rate sensor, EOG control of wheelchair and contactless control through smart phone.

Contactless ECG Sensing Usage of insulated coins to detect the ECG signal from the body without contacting the skin surface.

Control Of Home

Appliances Using Remote

Transmitter connected to appliances and receiver to the Remote and the switching ON and OFF are controlled. Effective Segmentation Of

Foreground From

Background

Various segmenting methods are adapted to segment different images and the best segment method is found based on comparison. Infant Breathing Monitor Ultrasound transmitter attached to baby chest and Ultrasound receiver to incubator cover to monitor breathing level and alarm if irregularity in breathing sensed.

Low Cost Solar ECG With

Bluetooth

A solar power battery is attached to the ECG measuring device and the readings can be obtained from any Bluetooth supporting device. INTERNSHIPS

Mediclinic City Hospital,

Dubai

Worked under a biomedical head to organize equipment purchase, fault analysis, hospital requirements and filing all equipment related documents.

CSI Kalyani Multispecialty

Hospital, Chennai

Studied and analysed the medical and therapeutic equipment of various departments.

Majan Glass, Oman Analysed about the working and manufacturing of machines to produce glass and documentation works.

TOPICS OF INTEREST

Medical instrumentation

Hospital waste management

Anatomy and physiology

Medical electronics

REFERENCES

Name Designation Contact Number Email address

Dr Mohan Ram

Chandran

Senior Medical

Physicist – Mediclinic

City Hospital, Dubai

+91-944**-***** adrwdb@r.postjobfree.com

Mr Ganesan HOD in college of

engineering, Guindy –

Anna University

+91-753**-***** adrwdb@r.postjobfree.com

Mr Rajesh Senior radiographer

– TNMSH- Chennai

+91-988**-*****

LANGUAGES KNOWN

English (read, write, speak)

Tamil(read, write, speak)

Hindi(read, write)

HOBBIES

Designing dresses

Mehandi art

Drawing

Music

DECLARATION

I hereby state that all the above information is true and will be glad to present you with further clarification if necessary.

PERSONAL INFORMATION

Mother’s name : K. Saradha

Father’s name : Karthikeyan (Late)

Age: 05/03/1994

YUVASHREE KARTHIKEYAN



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