Customer Service Assistant Manager
Resume:
Danielle Morris
Over **+ years in Customer service
DeSoto, TX
********@*****.***
I have over 17+ years in customer service, I am willing to learn new things, also I’m very consistent and self motivated.
Authorized to work in the US for any employer
Work Experience
Beauty Advisor
Sally'Beauty Supply - Cedar Hill, TX
June 2000 to Present
• Assist customer on the things that they may need or with any questions they may have
• Maintain a good working relationship
• Take inbound calls regarding customer issues
• Daily paper-work
• Handling large of amounts of cash
Assistant Customer Service Manager
Cash Kingdom - Cedar Hill, TX
August 2009 to June 2014
• Process of short term loans and title loans
• Analysis and resolve problems and reach company goals
• Inbound/Outbound calls
• Collected in accordance to all state and federal laws inclusive of Fair Debt Collection Practices Act (FDCPA)
• Approve/Deny loan applications
• Debt Collections st
Customer Service Representative
Sally'Beauty Supply - Dallas, TX
February 2006 to July 2009
• Assisting homeowners with all mortgage needs and payments
• Reviewing loans for possible assistance ex: modification
• Assisting as a workflow coordinator when needed
• Performed various duties such as copying, faxing, filing, etc. Email:********@*****.*** Phone: 469-***-****
Education
High School Diploma
Desoto High School - DeSoto, TX
2000
Skills
• Sales
• Account Management
• Negotiation
• Sales Management
• Upselling
• Computer literacy
• English
• Customer service
• Pricing
• Salesforce
• Marketing
• POS
• Retail Sales
• Communication Skills
• Business Development
• Merchandising
• Time Management
• Front Desk
Contact this candidate