Medical Billing Customer Service
Resume:
Lakesha M Gilkey
**************@*****.***
Experienced Certified Medical Billing & Coding Specialist
Medicare and Medicaid insurance verification, eligibility and
billing with a total of 10 years of experience in customer service.
Seeking a medical billing and coding position in the Austin area.
Skills Profile
Administrative: ICD-10/CPT, HCPCS Coding,CMS1500, Patient
Billing/Payment Entry, Insurance Verification, Medical
Terminology, Claims, Filing & Organization, and Business
Communication Skills.
Customer Service: 10 years experience, Face to Face, Phone
Etiquette, Memo and Letter Writing
Software: Med iSOFT, Microsoft Word, Excel, Outlook, EpicCare
EMR, PatientClick, Capterra, Intergy, PowerPoint, WebPT,
ChartLogic, Nextgen, QuickBooks, Zoho Invoice and Sleek Bill.
Certifications: Med iSOFT, Medical Billing and Coding
Professional Experience
Shipping and Receiving: Parcel Plus ( 04/2019-Current)
Managed US postal mail and packages
Received packages for all carriers (UPS,FEDEX,Amazon,DHL)
Prepare packages for shipments
Front Office Assistant: Primary Care Clinic Dr. Burugu (09/07/2014-12/23/2018)
Greeting and Scheduling patients
Insurance Verification all Insurance coverage
Payments, Billing, and Check-out
Update all current patient records
Benefit Technician: Texas Association of School Board (02/2013-04/2013)
Processed EDI and CMS forms into TASB database.
Research denied claims with insurance companies
Managed my time and work load to complete daily task.
Education
Medical Billing & Coding Program: Southern Careers Institute ( 09/2011)
Coursework including: Business Communications, Computer
Software, Medical Ethics, CPT and ICD Coding Systems,
Understanding Medical Insurance, Understanding Medicare,
Medicaid and other state insurance programs, Completion of
insurance claims and forms
Member of the AAPC of the Austin Chapter
Contact this candidate