Data Entry Customer Service
Resume:
Tanya Santana
Orlando, FL *****
*************@***********.***
To obtain a position of responsibility where my capabilities and skills are recognized and where there is opportunity for professional growth. Authorized to work in the US for any employer
Work Experience
Bilingual Receptionist
Seniors First - Orlando, FL
October 2018 to August 2021
Customer Service, Answering phones, Data Entry, Sort mail, update postage meter, other duties as assigned
Clerk
Apidel Technologies- Division of Developmental Disabilities - Paterson, NJ November 2017 to July 2018
File, Data Entry, backup for Receptionist
Receptionist
Amateur Athletic Union - Orlando, FL
August 2017 to October 2017
Customer Service, Answering Phones, Answering Tickets from Customer 's in our Ticket System,Help the Membership Dept. with batches
Department Secretary
Orlando Health - Howard Phillips Center - Orlando, FL July 2009 to July 2014
Duties: Customer Service, manage 4 phone lines; case data entry; billing data entry; timekeeping backup.
Above duties as a temp in same location
Tews Company Staffing - Orlando, FL
June 2008 to July 2009
Receptionist
Orange County Public Schools - Orlando, FL
January 2008 to June 2008
Duties: Customer Service, manage 12 phone lines, enter attendance and tardiness; backup for the school nurse by checking for fevers, basic first aid. IDA Clerk
Orange County Public Schools/Rock Lake Elem. - Orlando, FL February 2006 to May 2007
Duties: Assist with assessment and coordination of ESE documents. Enter assessment data into database. Prepare ESE documentation for filing. Assist supervisor in preparing for staff meetings. Monitor and patrol designated areas. Assist attendance clerk in various duties.
Receptionist
ASAP Staffing - Orlando, FL
October 2005 to February 2006
Duties: Responsible for answering calls and customer service. Prepare drivers schedules and process paperwork for deliveries. Office Assistant
Santana's Kitchen & Bath - Orlando, FL
August 2004 to October 2005
Duties: Responsible for answering calls and setting up appointments for quotes. Processed incoming emails and
correspondence. Prepared quotes. Followed up with clients. Support Services Clerk III
Orange County Public Schools - Orlando, FL
August 1997 to August 2004
Duties: Customer service, data entry, answering phones, budget, payroll, microfilmed, indexed, sorted & distributed mail. General Assistant V
Orange County Public Schools - Orlando, FL
April 1995 to August 1997
Duties: Customer service, data entry, answering phones, sorted & distributed mail. Education
High school or equivalent
William R. Boone High School - Orlando, FL
May 1995 to September 1995
Skills
• Customer Service
• Filing
• Receptionist
• Microsoft Access
• SAP
• Developmental Disabilities Experience
Additional Information
SKILLS:
General office procedures
Maintenance of MS Access Database
Retrieve Student & District Records, CICS
Data Entry of Personnel and Payroll documents
Scanning, emailing, faxing
Customer Service
Reporting Statistics
SAP, Payroll, Budget
Following Policies and Procedures
Handling Confidential Material
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