Customer Service Representative
Resume:
River Wade Sandoval
Livermore, CA
*************@*****.***
Skills
Very well experienced and reliable retailer as well as woodworker. Experience in sales, customer service as well as working with power tools. More of a hands-on learner and enjoy using hands to complete any task assigned. Experience of working in a fast paced environment being able to maintain excellent customer service while under pressure. A quick learner who can quickly obtain a good knowledge of what is assigned. Adaptable to changing situations. Experience
June 2010-2013
Local Contracting/Woodwork, Alameda - Woodworker
● Re-adjusted and re-aligned guides of sanding, cutting, or boring machines to correct defects in finished product, using hand tools.
● Installed and adjusted blades, cutter heads, boring bits, or sanding-belts in machines.
● Operated machine and moved lever to engage hydraulic lift to press wood stock into desired form, allows for drying time, and removed.
● Stained and clear coated assigned wood pieces such as hard wood floors, window frames, door frames, after cutting them at the correct measurements. October 2013
Taco Bell, Livermore - Cashier
● Kept checkout area neat and clean.
● Maintained friendly attitude and followed all store interaction protocols.
● Accurately worked with and turned in all money, receipts, and coupons. February 2014
Cattlemans, Livermore - Expediter
● Worked this job while still employed at Taco Bell.
● Efficiently prepared food orders for servers while under great amounts of pressure.
● Successfully multitasked through communication with servers in between food orders while preparing food orders.
● Kept food orders well organized and presentable in an extremely fast paced environment. 2
January 2015
Polo Ralph Lauren, Livermore - Customer Service Rep/Cashier
● Utilized innate analytical people skills to quickly become a reliable, friendly, proficient customer service representative able to work independently.
● Processed customer returns, answered customer’s questions about merchandise, and managed exchanges.
● Responded to service inquiries and coordinated resolutions to customers, management and floor employees.
● Put up signage regarding to recall items and damaged items.
● Distributed items back to floor and restocked items in the correct departments.
● Covered for cashiers going on break and maintained drawer accuracy.
● Answered customer service phone calls with a positive and friendly manner. June 2016
Wente Vineyards, Livermore - Server
● Delivered exceptional, friendly and fast service.
● Answered questions about menu selections and made recommendations when asked.
● Monitored dining room to ensure optimal guest experiences.
● Worked with other servers to improve service.
● Answered customers inquiries and resolved issues properly. January 2017
GNC, Livermore - Customer service Rep/ Cashier
● Informed customers on sales floor on information to understand supplements when asked.
● Successfully processed returns and managed exchanges while maintaining a friendly attitude toward customer.
● Accurately handled and turned in all money, processed coupons along with receipts at the end of every shift.
● Familiar and reliable with turning in the companies daily earnings to the bank.
● Carefully recommended certain supplements to specific customers.
● Frequently asked customers for feedback on previous purchased supplements. July 2017, Currently employed
Costco, Livermore - Night Merch Stocker
● Performs work in an efficient manner and maintain productivity standards.
● Works efficiently and complies with established production standards.
● Executes proper recovery of department.
● Stocks pallets,, refills displays and overall recovery. 3
● Keeps Department clean and well organized.
● Great communicator to forklift drivers to ensure proper stocking of pallets.
● Very helpful to customers with questions about product.
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