JERRY COBLE

Port Orchard WA

808-***-**** adrw2x@r.postjobfree.com linkedin.com/in/jerry-coble-profile

Top-performing leader with strong experience in driving safety and operational processes thru coaching to deliver strong sales growth and driving operations to improve business outcomes across multiple levels of management. Self-motivated with a strong track record of achieving targets and customer satisfaction.

COMPETENCIES

Sales Management, Performance and Growth Operational Improvement Team Building and Collaboration Business Analysis Multi-Unit Leadership Problem Solver

Safety Culture Customer Experience Merchandising Training Product Knowledge

PROFESSIONAL EXPERIENCE

PETCO PORT ORCHARD, WA 9/2004 – 6/2022

MANAGER SERVICE OPERATIONS 2/2022- 6/2022

Managed operations of grooming and dog training business across 180 locations through store visits, data analysis, scheduling, recruiting talent, motivating leaders and partners, implementing and creating safety standards, and coaching and developing District Managers and Store Managers business acumen to be complete business owners.

Achieved Elite Achiever Award 1st Quarter, Top 5% in company results for sales comps

Led markets to exceed sales growth targets in total revenue by 2% and margin target by 1%

Reduced partner and pet injuries quarter over quarter, only territory to accomplish this

Led the roll-out of new dog training scheduling system across 180 locations

MARKET SERVICES MANAGER 11/20- 2/22

Led sales and operations of grooming and dog training business across 88 locations through data analysis, scheduling, recruiting talent, implementing and creating safety standards, hands on training through store visits and coaching and developing District and Store managers to be complete business owners.

Achieved Elite Achiever Award, top 5% performance in company in multiple quarters

Drove 2021 year-over-year positive services sales growth by 7% with declining company foot traffic of -1.9%

Maintained lower turnover rates in key services roles than company trends

TERRITORY VETCO MANAGER 2/20 – 11/20

Led teams of contract veterinarians and Vetco veterinary support staff to deliver mobile vaccination clinics to Petco stores across two markets through scheduling, managing purchasing expenses, payroll control, and fleet vehicle maintenance. Built synergies between Vetco staff and Petco staff to drive positive sales results.

Onboarded and opened Vetco hub remotely in 2 Alaska locations

Successfully led transition of the Vetco walk in only operations model to the current by-appointment format

Achieved year-over-year sales growth during covid outbreak by 27%

Jerry Coble adrw2x@r.postjobfree.com Page 2

DISTRICT SERVICES LEADER 07/18 – 2/20

Led 18 store leaders in developing business acumen in 3 services, grooming, dog training and mobile vet services. Led teams of contract veterinarians and vet staff to deliver mobile vaccination clinics to Petco stores in the district.

Led the merging of the Vetco vet support staff team into Petco family.

Moved Vetco outside office into a Petco location reducing costs of operations and increased productivity in Vetco teams

Increased total Vetco revenue 12% by creating new Vetco runs and increasing total number of clinics

Increased grooming revenue for district by increasing services attachments to above $16 per trip

MARKET LEADER 9/2015 – 7/2018

Led home store location in total business operations as well as 6 other locations both in the Hawaii market and Seattle market.

Achieved multiple awards for fundraising both in home store location and district

Ensured company Animal Care standards were being met with quarterly audits and training

Conducted store visits with and without District Leader to ensure company programs and initiatives were being executed

Managed Market expenses, including payroll, predictive scheduling, and exceeded total EBITDA targets each year

Trained 7 new General Managers in business ownership by mentoring and conducting performance management reviews

STORE LEADER 9/2004 – 9/2015

Managed total EBITDA control, hiring, training, and maintaining talent in store and services

Onboarded and trained 15 new General Managers across multiple districts

Developed strong working relationship with the Hawaii Humane Society which led to all Petco locations hosting adoption events

Helped develop mobile vet services for Hawaii stores through partnership with the Oahu SPCA, still the highest volume vaccine clinics in the company to this day

Led and created the highest volume grooming salon in company through development of staff and driving behaviors to achieve individual results for stylists

Achieved multiple store awards including Petco Foundation Store of the Year in 2006 and Store of the Year in 2008

Helped build Petco in the Tulsa Market after opening first stores

EDUCATION

General studies, Tulsa Community College

TECHNICAL SKILLS

Familiar with Microsoft Office, Word, Excel, PowerPoint

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