Office Assistant Customer Service
Resume:
PROFILE
McKenna Lake
************@*****.***
WORK EXPERIENCE
Oversee 8 employees to ensure quality and efficient service is provided.
Address concerns presented by customers to ensure a satisfactory experience.
Review daily sales to project future product volume. Provide training for new employees in various positions. RESTAURANT MANAGER
Mollys Cafe
May 2018-Present
Marvellous Catering
EXECUTIVE OFFICE ASSISTANT
Aug 2020-Present
Develop Marketing Strategy for $150M real estate private equity fund specializing in opportunity zone RE investments Develop Quarterly Reports highlighting continued progress on all fund real estate assets nationwide.
Developed and published GPWM Funds website which
expanded their online presence and enhanced their investor base.
MARKETING COORDINATOR
GPWM Funds
May 2020-Present
SOCIAL MEDIA MANAGER
Utah Valley University
Aug 2020-Aug 2021
SKILLS
Project Management
Problem Solving
Time Management
Leadership
DIRECT SALESMAN
Vivint Smart Home Security
April 2019-Aug 2019
Met with potential and existing customers to review and sell home security based on their specific needs.
Worked with the client to develop contracts, finalize the sale and ensure installation was timely and effective.
Maintained education on all products, pricing, and service features to ensure the customer had the best plan. Provided efficient, prompt, and professional customer service Finished the summer as the number 3 rookie sales person out of 20 in the Houston, Texas Region
Managed the "UVU Clubs" Instagram account for the
largest university in Utah (45,000+ Students).
Engaged thousands of students through interactive polls, giveaways, live videos and bi weekly posts across facebook, twitter, and instagram.
Implemented marketing tactics that led to a 56% growth in followers.
Executive Office Assistant to the owners of one of the largest catering companies in Utah ($10M)
Promptly answer emails, phone calls, and messages from clients inquiring about our services.
Schedule appointments for the owner to meet with
potential clients.
Work with private clients and large companies to plan, prepare, schedule and effectively execute the event. Work with clients to provide quotes of services within their budget.
Research product pricing to ensure pricing is accurate and competitive.
EDUCATION
Bachelors in Social Work
Utah Valley University
Aug 2019-May 2021
Customer Service
Organization
Motivated executive
assistant with experience in
sales, marketing, web
development, social media,
and management. By using
these skills, productivity and
efficiency have increased at
various companies.
Contact this candidate