**** ********* *****

Theodore, Alabama *****

251-***-****

adrw1i@r.postjobfree.com

TINA M. THOMAS

EXPERIENCE

A/M Hot Shot Express, LLC

Human Resources Supervisor - 06/2019 – 01/2022

• Address employee relations

issues, such as harassment

allegations, work complaints, or other employee concerns.

• Interpret and explain human

resources policies, procedures,

laws, standards, or regulations.

• Maintain current knowledge of Equal

Employment Opportunity

(EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).

• Review employment applications

and job orders to match

applicants with job requirements.

• Contact job applicants to inform

them of the status of their applications.

• Inform job applicants of details such

as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.

• Schedule or conduct new employee orientations.

• Conduct reference or background checks on job applicants.

• Prepare or maintain employment

records related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.

• Select qualified job applicants or

refer them to managers,

making hiring recommendations when appropriate.

• Customer Service

The UPS Store/Mobile, Al

Customer Service Associate – Notary 2018-2019

● Heavy Customer Service;

● Sales and Inventory

● Organizing and Multi Phone

Hansen Heating & Air/Theodore,Al

Dispatcher/Customer Service 07/2017 – 04/2018

● Performed various office duties and administrative tasks;

● Heavy customer contact; Scheduled and organized service calls related to customer requests;

● Dispatched technicians for service calls and followed up on completion of same. American Tube/Birmingham, Al

Administrative Assistant –

09/2010 – 05/2017

● Performed various administrative tasks;

● Receiving all steel from trucks coming in;

● Assisted customers with inquiries and/or complaints, and followed through to responses and resolutions of same;

● Dispatched drivers for delivery of products; Established protocol and/or procedure based on review of customer feedback;

● I oversaw daily operation of business relative to administrative tasks, accounting activities, dispatch, customer relations, etc.

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