Resource Manager Level Positions

DONNA ZWANZIG, PHR

Phone: 815-***-**** E-mail: ************@*****.***

LinkedIn URL: https://www.linkedin.com/in/donna-zwanzig-phr

Executive Profile

Human Resource professional with over 20 years generalist and specialist experience in diverse industries and business cultures, in union and non-union operations, manufacturing and service industries, both public and private.

Proven Areas of Knowledge

HR Policy & Procedure Development Talent Management Compensation & Benefits

Workers’ Compensation Administration OSHA Safety Regulations Employee Relations

Project Management & Training FMLA, ADA Administration ER Issues & Investigations

Contract Negotiation & Administration Employment Law Workforce Planning

Labor Relations Performance Management Analytics & Succession Planning

Core Competencies

Excellent interpersonal and communication skills and the ability to work effectively with all levels of the organization.

Facilitated the organizational focus on diversity, helping to instill a cultural mindset rich in inclusion.

Advised Management in the development and implementation of strategies to promote employee engagement and positive employee relations.

Conducted investigations, implemented and documented resolutions to complex and highly sensitive ER issues. High degree of confidentiality.

Served as a Strategic Partner on the executive team planning and implementing HR practices.

Global experience, managing multiple locations and working in a remote environment.

Ensured compliance with all federal and state regulations regarding benefits, compensation, leave administration including but not limited to FLSA, ACA, FMLA, ADA, EEOC, ERISA, HIPPA, NLRB.

Professional Experience, HR

PBC Linear, Roscoe, IL, HR Generalist July 2021 – present

Recruit, interview, facilitate the hiring of qualified job applicants for open positions

Conduct new hire orientation and employee recognition programs to promote employee relations.

Handle employment-related inquiries from applicants, employees, supervisors and address any employee relations issues as they arise.

Conduct investigations, attend in employee disciplinary meetings and terminations

Maintain compliance with federal, state, and local employment laws and regulations, recommends best practices, reviews policies and practices to maintain compliance.

Track and document compliance with mandatory training – safety trainings, anti-harassment trainings as well as continuing education and certifications.

US Department of Commerce, Bureau of the Census, Partnership Specialist June 2019 – Oct 2020

Developed strategic partnerships with local governments, community-based organization, faith-based and educational institutions, small businesses, and other organizations within (territory) of the Chicago Region.

Planned and organized local outreach events, including presentations, workshops, seminars, training sessions, recruiting events and other activities, to educate, engage and encourage stakeholders and the public to support the 2020 Census Operational Timeline

Conducted research, analyzed (assigned territory) area, gathered feedback from stakeholders, and developed strategic outreach plans and objectives for the Community Partnership and Engagement Program.

Alorica, Rockford, IL Human Resource Manager Dec 2016 – Dec 2017

Call Center with 800 employees and 2 direct reports. – Position eliminated

Increased employee engagement and commitment by reducing turnover from 25% to 9%.

Managed employee onboarding program to accelerate new hire productivity and improve retention through discussions regarding employee relations.

Investigated various ER workplace behavior issues from alcohol and drug abuse to sexual harassment and workplace violence. Documented process and involved appropriate professionals as necessary.

Participated in activities to promote Corporate Branding increasing vision and mission of the Company.

Austin-Westran / Tote Cart LLC, Byron, IL Human Resource Manager 2013 - 2016

Union Facility: UAW, 180 employees, HR Department of one. Company Closed

Tailored Human Resource services, wrote policies – FMLA, Smoking, Concealed Carry, and developed programs for the entire company.

Negotiated Union Contract, Implemented the Collective Bargaining Agreement, and Managed Labor Relations.

Maintained a positive Labor / Employee relations environment by coaching managers and employees on HR policies and rules, conducted investigations to identify and resolve problems and recommended courses of action.

Chaired Safety Committee, implemented workplace safety policies and procedures, conducted meetings, reviewed complaints, and conducted inspections to ensure compliance with regulatory training requirements.

Reduced WC claims 86% in the first 3 years.

Eliminated FMLA fraud cases first year and maintained the FMLA / ADA cases with no further fraud.

Insurance Producer, Rockford IL 2009 – 2013

Acquired my insurance producer’s license in Health & Life. Worked in the insurance industry.

Textron Corporate, Providence, RI Talent Acquisition Coordinator 2006 - 2009

Textron is known around the world for its powerful brands such as Jacobsen, Kautex, Lycoming, E-Z-GO,

Greenlee, Fluid & Power, Textron Systems and Textron Financial Corporation.

In a virtual environment, recruited exempt level positions by posting jobs, calling candidates, scheduling interviews, extending offers, conducting reference and background checks.

Attracted a diverse and talented candidate pool for all Textron business units.

Filled 1000 positions a year.

Consultant / Human Resource Manager Rockford IL 2002 - 2006

Consultant; Worked on HR projects for Furst Transitions. HR Manager for Ins

PrimeCast, Inc., South Beloit, IL Human Resource Manager 1999 - 2001

Muti-state muti -union manufacturing facility with over 300 employees.

Unions: United Steel Workers, Glass, Molders, Potters.

Managed entire HR operation with 2 direct reports.

Participated in Collective Bargaining and ensured effective contract administration with zero grievances.

Promoted employee safety, welfare, wellness and health with a record of 784 days without a lost-time accident.

Provided coaching and employee relations advice to Managers, and employees

Conducted ER investigations, implemented resolutions on complex and highly sensitive workplace issues.

Education Certified Professional in Human Resources (PHR)

Certified Diversity Recruiter (CDR)

Certified Employee Benefits Specialist (CEBS) Completed 5 of 10 courses

Six Sigma Green Belt Training

OSHA 10 Certified

Licensed Insurance Producer

Rock Valley College - attended HR Management Curriculum

Authorized IMRF Agent

Professional Member Society of Human Resource Management

Affiliations Member Rockford Area SHRM

Former Member Employee Benefits Associations of Northern Illinois (EBANI)

Former Board Member and Vice President, Public Health Promotion Coalition

PTO Volunteer

Computer Knowledge Microsoft Office Suite, Word, Excel, PowerPoint, HRIS, Paychex, Kronos, Oracle and ADP

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