SEGIA JACKSON

adrvsp@r.postjobfree.com 1+ 530-***-**** Placerville, CA 95667

Summary

IT Professional of Twenty yearsʹ experienced in Data Center Mainframe Computer Operations as a Mainframe Computer Operator and NOC Helpdesk Operator, sometimes Assisting the Tape Librarian, and a Print Jockey in an Industrial Print Computer Operations Environment before I became a Data Control Specialist in the Production Control Room located in the NOC Center then later moved on to take interest in Networking by becoming a Cisco Certified CCENT & CCNA Associate Network Technician in Routing & Switching. Currently interested in Cyber Security offered by Cisco while Studying Law at my leisure on Googles Coursera Training Program on how certain laws apply to Business and Information Technology with the Experience and desire to work in a Global delivery environment. Fluent in reading, writing, and speaking the English Language as well as the Tongan and Samoan language. Hoping to someday learn Spanish. Currently an Entrepreneur, Notary Public & Mandated Reporter. United States Citizen born in Pago Pago, American Samoa and grew up in Palo Alto, California birthplace of Silicon Valley. Skills

OPERATING SYSTEMS: Microsoft NT Server, Rumba

Sessions OS 390, z/OS, IBM 3471 Info Windows and all Windows Operating Systems.

DESKTOP USER TOOLS: All Microsoft User Applications of any Microsoft Versions.

TAPE MANAGEMENT SYSTEMS: IOF and SDSF, MVS,

JES & JES2, IBM 3480, IBM 3490E, cartridge & drives, IBM 3420, IBM 3494 ATL/VTS Robot library, JCL, CICS, RSCS, VTAM, ISPF, RACF, SYSVIEW, SDSF, ZOS W95 version of MVS OS 390, W98, W2000, WXP, JOBTRAC, CA7. IBM 3090, IBM 4245, IBM 4248, IBM 6262, IBM 2705.

PRINT SOFTWARE & HARDWARE: Solimar Print

Director/Platinum Edition, Sun Box Print controller Interface, Emtex VIP 2000 NT: Scitex1, Scitex Digital Printer, now owned by Kodak Versa Mark, IJP Print Station Interface version 2.17.11 MPC4 System Software, Xerox DP180 laser printer, IBM IP70, and IBM Info print 70 Plus, Info Print 2105, Impact label printer IBM 4245, Info Pac Application Reports system/CA1. XEROX 4050, XEROX 4090, XEROX

4635, KODAK VT3000.

HELP DESK TOOLS: Unicenter Service Plus/Service Desk

(Computer Associateʹs version), Babbage, Maestro by Issue Trak Inc.

RESTORE TOOLS: Telephony Backups on Meridian 1,

Storage Tek L700E, UDF Project Prassi DVD Rep 2.0, E talk server.

Experience

Wunderman Data Management

Richardson, TX

Data Control Specialist

03/2008 08/2018

Responsible for a wide range of duties pertaining to the management of hard copy files stored on site in the Engineering Design and Services Document Control Room, the management of electronic files generated by Engineering personnel and stored in the Portʹs Document Management System (DMS) electronic library and the posting of electronic project files to the Web based document publishing system; Assists Divisions in analyzing its needs relative to the retention, storage, retrieval of records. Secure File Transfer Protocol between Inbound & Outbound Serverʹs via various ftp platforms such as Globalscape, ShareFile, SmartFTP, CoreFTP, Ipswitch WS_FTP Professional 2006, WS_FTP Professional 95 Pro, FileZilla, WinSCP, Cyberduck, DropBox. Ability to manipulate, parse, calculate, formulate, delimit, restore, decode data through programmatic means or by using a text editor such as CMD, XtreeGold 3.0, Ultra Edit, Map Designer, Data Junction or through Microsoft Excel and Microsoft Access, also in lamer terms used for file browsing, file conversions and file compressions. File PGP key creating, PGP keys import and export, GPG keys as well, 3DES, Blowfish, PGP 9.6, Symmetric and Asymmetric Encryption methods. File Compression methods such as Winzip, Winrar, PKZip, GZip. Data Analysis with the Ability to convert delimited files into a fixed file, and vice versa. Create, inspect, import and export DEID and MD5 hash files, Merging and Collating documents. Participated in yearly Employee Professional Development courses mandated by the state of Texas. Mega Life & Health Insurance Co.

North Richland Hills, TX

Mainframe Computer Operator

02/2001 01/2007

Experienced in using commands to enable efficient CPU usage, monitoring multiple consoles and TSO screens simultaneously, understanding system and job error messages, and properly preparing and communicating problem reports. Proven ability to properly shutdown all systems utilizing system software, and experienced in software and server applications, print software

& hardware. Diligently and promptly updating Helpdesk tickets, and system restores. Basically, mounting tapes, bouncing regions, performing IPLʹs, manually releasing jobs on the mainframe sometimes through the CA7 job scheduler, as well as output data to the printers for user hard copy. Use of the computer programming language COBOL. Developing and executing complex SQL queries on DB2/AS400 database to get the data and create a stored procedure to be called upon by servers. Ensure compliance to processes set by clients. Worked in a collaborative multi application team environment. Participated in quarterly Employee Professional Development courses such as HIPPA Compliance Training, Market Conduct, Complaint Response Training, Anti Bribery, Corporate Ethics.

Education and Training

Etec Accelerated IT Training School Houston, TX

CCENT & CCNA Associate Technician in Cisco Networking Academy 12/2018

Google Coursera Online Training School Mountain View, CA Broadband Premises Installer in Cisco Networking Academy 07/2018

Everest College Mid Cities Campus Arlington, TX

Associate of Applied Science in Criminal Justice & Business Law 05/2008

InFlight Career Services Phoenix, AZ

Certificate of Demonstrated Proficiency in Federal Aviation Administration 12/2006

Vantage Printing System Operations North Richland Hills, TX Electronics Systems Associate in Scitex Technical Training 10/2003

OICW Job Training School Menlo Park, CA

Certification of Completion in Computer Applications 06/1999

Carlmont High School Belmont, CA

High School Diploma

06/1998

Contact this candidate