Customer Service Pharmacy Technician

Mark S. Olds, Il

Clayton, IN ***** 317-***-****

PHARMACY TECHNICIAN

Customer-focused, detail-oriented Pharmacy Professional offering expertise in maintaining customer therapies, with the utmost care given to the patient's wellbeing. Innovative business partner, effective communicator, and dynamic project manager known for assembling medicines for prescriptions, providing information about medications, and handling customer transactions and inventory.

Collaborative leader with demonstrated successes in partnering with cross-functional teams to check and evaluate written prescriptions, record and verify patient information, maintain confidentiality, and ensure compliance with regulations to exceed delivery, financial, and business expectations.

CORE COMPETENCIES

Customer Service Budgeting Forecasting Reporting Analytics Metrics Research HIPAA Documentation Inventory Management / Audits Risk Identification / Mitigation Quality Compliance Processing Patient Insurance Purchasing Supplies / Medications

CERTIFICATIONS

Certified Pharmacy Technician, License Number 67021456A

EXPERIENCE

Express Scripts Mail Order Specialty Pharmacy 2009 – 2020

Pharmacy Technician

Managed accounts - old and new.

Executed all duties with minimal errors.

Leveraged a direct line to pharmacists.

Maintained good customer service.

Distinguished between old and new prescriptions (Rx).

Recognized as a customer service star winner.

Contact this candidate