Claudia Fitzgerald
Customer Service-Jill of all trades.
North Saint Paul, MN 55109
**************@*****.***
These are some of the companies I have worked full time for in my life: Saint Paul Radiology Billing-1988 to 1995.
Lund's and Byerly's-1998 to 2002.
Sears Fine Jewelry-2002 to 2004.
Caribou Coffee-2004 to 2006. also 2008 to 2013 Shift Lead. Freedom Valu-Center-2006 to 2008. and 2008 to 2009. From 1996 to 2015 my husband and myself raised our twins. Work Experience
Designated Hitter
Walgreens - White Bear Lake, MN
September 2013 to November 2021
Designated Hitter
2017 recipient of champion of champions award for exceptional customer service. Trained to work in all store departments as float when needed, including pharmacy. Education
High school diploma in English Literature
Lakewood High School - Lakewood, OH
September 1977 to June 1981
Skills
• Customer Care (5 years)
• Customer Service (10+ years)
• Guest services
• Documentation review
• Phone etiquette
• Insurance verification
• Front desk
• HIPAA
• Microsoft Word
• Medical office experience
• Medical receptionist
• 10 key calculator
• Medical billing
• Customer Support (10+ years)
• Office experience
• Medical records (5 years)
• Clerical Experience
• Anatomy Knowledge
• Medical Terminology
• Data Entry (5 years)
• CPT Coding
• Filing
• Typing
• Medical Scheduling
• Computer Operation
• Accounting
• Restaurant experience
Additional Information
I have worked in communities that have a high senior customer base. Over time, I have acquired the sense of urgency in practicing patience.