Customer Service Representative
Resume:
Domica Laird
Houston, TX *****
*********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Assistant Living
LT Heathcare - The Woodlands, TX
September 2021 to January 2022
Sitting with clients at there home. Completing daily task which includes grooming, feeding, and personal Hygiene.
Customer Service Representative (Remote)
TXU Electric - Houston, TX
February 2020 to November 2021
Taking inbound calls for Txu electric company. Helping customers with payments and other electricity options.
Door to Door Salesperson
AT&T - Houston, TX
November 2019 to February 2020
Part door to door at&t customer service rep
Manager
Subway - Alexandria, LA
October 2013 to June 2016
Store manager,making schedule, counting inventory, opening and closing of the store. Education
No in Business Management
Bossier Parish Community College - Shreveport, LA
April 2019 to March 2020
Skills
• Account Management
• Human Resources (5 years)
• Office Management (10+ years)
• Door-to-door (3 years)
• Sales management (10+ years)
• Outside sales (10+ years)
• Negotiation
• Marketing
• Inside sales (10+ years)
• Sage
• Cold Calling (5 years)
• B2B Sales
• CRM Software
• Financial Report Writing
• Business Development
• General Ledger Accounting
• Recruiting
• Salesforce
• Microsoft Outlook
• Accounts Payable
• Bookkeeping
• Research
• Customer service
Languages
• English - Expert
Assessments
Active listening — Completed
August 2021
Actively listening and appropriately responding in conversations Full results: Completed
Verbal communication — Proficient
August 2021
Speaking clearly, correctly, and concisely
Full results: Proficient
Call center customer service — Completed
October 2019
Applying customer service skills in a call center setting. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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