SCOTT ARMSTRONG
Albuquerque, New Mexico ***** 505-***-**** *****************@*****.***
Professional Summary
Hardworking Project Manager offering leadership experience working with clients on technical projects. Successful at building and maintaining open communication between team members, clients, superintendents, sub-contractors, vendors, and leadership. Quality-driven and proactive with advanced understanding of contract management, contractor oversight and construction administration. Offers strong analytical, planning and organizational skills to manage competing demands.
Skills
• Business process re-engineering
• Lean manufacturing and design
• Advanced problem solving
• Project planning and development
• Startups and turnarounds background
• Procedure development
• Commercial construction
• Project estimation and bidding
• Construction management
• Excellent client relations
Work History
Project Manager 03/2021-Current
GCON Inc – Rio Rancho, NM
• Project Manager for General Contractor managing 30-40 projects at Intel Semiconductor manufacturing site.
• Reined in project costs while meeting key milestones.
• Fostered relationships with vendors to promote positive working relationships.
• Developed and initiated projects, managed costs, and monitored performance.
• Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with clients, superintendents, and sub-contractors.
• Provided management for internal personnel, contractors and vendors. Project Manager 06/2020-03/2021
Brycon Construction – Rio Rancho, NM
• Project Manager for Sub-Contractor managing 15-25 projects at Intel semiconductor manufacturing site.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Reported regularly to managers on project budget, progress and technical problems.
• Maintained open communication by presenting regular updates on project status to customers.
• Fostered relationships with vendors to promote positive working relationships.
• Developed and initiated projects, managed costs, and monitored performance. Account Manager 11/2015-04/2020
AVI Systems, Inc – Albuquerque, New Mexico
• Delivered engaging presentations to highlight products.
• Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities for DOE.
• Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• Listened attentively to client feedback and worked with product development team to introduce new services.
Account Executive 11/2014-11/2015
WISCO Supply – Albuquerque, New Mexico
• Built and strengthened relationships with new and existing accounts to drive revenue growth.
• Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
• Upsold special packages while preparing quotes for potential clients.
• Increased profitability and pipeline development by leveraging diverse marketing channels and sales strategies.
• Stayed up-to-date on changing industry and product standards and trends related to accounts.
• Reviewed accounts monthly to monitor and track customer satisfaction and complaints.
• Presented key decision-makers with new and updated account strategies.
• Exceeded sales goals and market competitions.
Account Executive 07/2013-11/2014
Cumulus Media Inc – Albuquerque, New Mexico
• Built and strengthened relationships with new and existing accounts to drive revenue growth.
• Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
• Upsold special packages while preparing quotes for potential clients.
• Increased profitability and pipeline development by leveraging diverse marketing channels and sales strategies.
• Delivered services to clients to secure additional business and grow revenue streams.
• Drove new business development through qualifying leads, building relationships and executing strategic sales.
• Strengthened customer relationships with proactive and collaborative approach to managing needs.
• Identified client business needs by gaining understanding of goals, objectives and processes.
• Collected information from clients before securing accounts, verifying payments and special needs.
• Conducted informational trainings and briefings to clients on new features and updated products.
• Distributed marketing materials to existing and prospective clients and presented materials to client audiences.
Account Executive 12/2011-07/2013
Troxell Communications – Albuquerque, New Mexico
• Built and strengthened relationships with new and existing accounts to drive revenue growth.
• Upsold special packages while preparing quotes for potential clients.
• Increased profitability and pipeline development by leveraging diverse marketing channels and sales strategies.
• Stayed up-to-date on changing industry and product standards and trends related to accounts.
• Reviewed accounts monthly to monitor and track customer satisfaction and complaints.
• Presented key decision-makers with new and updated account strategies.
• Managed sales cycle from first contact to established customer sale and maintained solid customer base.
• Identified sales growth opportunities by networking and building relationships with potential advertisers.
• Recorded and maintained sales prospect and sales data within customer relationship management system.
• Used targeted questioning strategies to discover insight on prospect needs and requirements.
• Contacted customers as issues arose to provide prompt resolutions. Education
High School Diploma
Sandia High School - Albuquerque, NM
Certifications
OSHA 10
CPR