Staff Assistant Program

PHYLLIS M. SEVILLE

*** ******* *****, #****

Palm Coast, Florida 32164

Phone: 352-***-****

Email: ******@*****.***

Objective:

Dynamic and focused administrative professional with extensive years of experience to thrive in a demanding and supportive business environment who seeks to secure a customer service or receptionist administrative support position and provide continued success to the company.

Experience:

September 1989 – January 31, 2014 – United States Department of Transportation (DOT)

Secretary in the Office of Employee and Labor Relations

Program Assistant in the Office of Substance Awareness and

Testing Office

Program Assistant in the Office of Work Life Wellness

Staff Assistant to the Director of the Bureau of Transportation Statistics

Staff Assistant/Correspondence Analyst to the Associate Administrator of Administration for the Research and Innovative Technology Administration

Staff Assistant /Correspondence Analyst for the Office of the Assistant Secretary of Research and Technology

Staff Assistant for the Office of the Chief Counsel

Duties as Secretarial and Staff Assistant positions - served as personal representative and scheduler for the senior official of each office, namely the Office Director, Associate Administrator, and the Chief Counsel.

Tactical responsibility for ensuring that staff met their obligations to provide up-to-date and accurate information on their calendar.

Planned, implemented, and completed office management and administrative services which contributed to increase saving them time via time management.

Responsible for making travel arrangements.

Monitored visitors to ensure there was not a bottleneck of activity.

Maintained the travel and supply budget for the offices.

oPossession of the office purchase credit card.

oPrepared travel authorizations, vouchers and reconciled the purchase card for the office.

Lead Correspondence Analyst – served as the agency Co-Executive Secretariat; utilizing the department’s electronic system in which I collaborated and worked with a contractor to have our agency’s system mirror that of the U.S. Department of Transportation’s system which made it easier for our documents to flow through the department.

Trained several other administrative support staff on the system; holding periodic training sessions to introduce upgrades.

Education:

2003 – 2017

Northern Virginia Community College

(Working toward AAS in General Studies (GPA 3.5)

1981 – 1985 (Graduated)

Allegany College of Maryland (formerly Allegany Community College)

(Certificate of Secretarial Sciences (GPA 3.1)

Affiliations/Memberships:

The Church of Jesus Christ of Latter-day Saints (1989 – Present)

National Society of Collegiate Scholars (2013 – Present)

Phi Theta Kappa (2013 – Present)

References: Upon Request

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