Customer Service Front Desk
Resume:
MONIQUE NADINE HENRY
PERSONAL DETAILS
Nationality: South-African, Coloured
ID Number: 861**********
Marital Status: Single
Dependants: Three
Gender: Female
Residential Address: 257 January Avenue
Eersterust
0022
Contact number: 066-***-****
Email Address: ***************@*****.***
Languages: English, Afrikaans
Interests: Swimming, Reading and Music
Objective: To enable, to explore and exploit my strengths that I have achieved through experience and professionalism
EDUCATION/QUALIFICATIONS
Grade 12 Matriculation: RW Fick Senior Secondary - MATRIC 2004
Subjects Passed: English, Afrikaans, Economics, Biology, Accountancy, Business Economics, Computer Literacy
CAREER SUMMARY
DR KHAN’S SURGERY
Period: February 2005 – December 2007
Job Role: Front Desk Clerk
Reason for leaving: Temporary position
Duties include:
Answering of phones
Assisting with patients (Wound Care)
Data capturing
Filing
REFERENCE:
Contact Person: Brian
Contact Number: (012-***-****
FIX IT FINANCE
Period: January 2008 – December 2008
Job Role: Telemarketer
Reason for leaving: Company closed down
Duties include:
Outbound calls
Filing & sending of e-mails
REFERENCE:
Contact Person: Shaun
Contact Number: 011-***-****
Q-Photo (Hatfield)
Period: March 2008 – December 2009
Job Role: Office Clerk
Reason for leaving: looking for a new challenge
Duties include:
Attending to clients, helping them to print out photos
Help clients with designs for wedding albums, business cards/invitations
Client service
REFERENCE:
Contact Person: Cindy
Contact Number: 012-***-****
WAVESTONE COMPUTERS
Period: March 2010 – December 2010
Job Role: Receptionist
Reason for leaving: Better Job opportunity
Duties include:
Outbound/ in-bound calls
Arranging meetings & sending e-mails (meeting invitation)
Drafting quotations
Draw up agenda
Minute taking
REFERENCE:
Contact Person: Casper
Contact Number: 012-***-****
SEESA (PTY) LTD T/A SEESA BEE
Period: 2011 - 2012
Job Role: Operator
Reason for leaving: Better Job opportunity
Duties include:
Telesales
Telephonic enquiries
Booking appointments
Inform clients about BEE compliance
REFERENCE:
Contact Person: Clayton
Contact Number: 012-***-****
CIRCLE OF LIFE
Period: January 2013 – November 2013
Job Role: Health consultant (Door to Door company)
Reason for leaving: Better Job opportunity
Duties include:
Explaining to clients about HIV, AIDS and TB.
Referring clients to correct health facilities
Customer service
REFERENCE:
Contact Person: ****@**********.**.**
Contact Number: 012-***-****
BAKERS BIN GARSFONTEIN
Period: April 2015 – December 2015
Reason for leaving: Moved Stores
Duties include:
Cashier
Stock taking
Ensure that the shop is neat
Customer service
REFERENCE:
Contact Person: Johan
Contact Number: 010-***-****
BAKERS BIN LYNWOOD
Period: March 2016 – November 2016
Reason for leaving: Better Job opportunity
Duties include:
Cashier
Stock taking
Ensure that the shop is neat
Customer service
REFERENCE:
Contact Person: Marius
Contact Number: 010-***-****
SKILLS
Customer Service
Call Centre
Telephone etiquette
MS Excel
Marketing
Filing
Internet
Can operate printer
Contact this candidate