Front Desk Receptionist
Resume:
A
Sherry
Abeyta
abeyta.sherry@yahoo.c
om
Thornton, Colorado
80233
SUMMARY
Self-motivated patient care coordinator with 6 + years of professional medical and clinical offices. Skilled at dealing with sensitive situations. Key accomplishments; enhanced patient care and satisfaction level by proactively anticipating and supporting patients needs, improved new and established patient flow by 75% . Organizing existing patient medical records 50+ patient into designated categories for clinical review and understanding EHR. Problem solving Reliable People skills
SKILLS
Multitasking
Intake form processing
Insurance verification
Friendly, positive attitude
HIPAA guidelines
Technologically savvy
EXPERIENCE
Front Desk Medical Receptionist
Westminster, CO
May Eye Care/ Oct 2021 to Jun 2022
Check in and check out patients.
Make sure all insurance cards and ID scanned into patients file. Collect any medical and vision copay or self paid patients. Guide patient to room.
Make sure to have Ascan paperwork ready for patients getting surgery. Get the superbills ready for the doctors.
For post op cataract superbills make sure to put if it's one day, one week, which eye, and if the patient where on smart drops and ho many drops ex. one drops or 3 drops. Have vision insurance pulled for the next day as well scanned into patient file. Make sure to get pre AUTH for all vision insurance, and than scan Auth# into patient file.
Printed out end of the day report, cash checks, credit card and deposit slips. Front Desk Receptionist/TEMP
Thornton, CO
Shine Orthodontics/ Jun 2021 to Sep 2021
As a front desk receptionist I am the person who would control The smooth flow of all patients on the office
Answering phones,checked voice mails, returned calls and made changes to the schedule accordingly
Scheduled patient appointments,called and rescheduled patient who missed their appointments
Follow up on emails or phone referrals to schedule,enter x-rays into tops and scanned all files into patient charts
Pulled all observation ready charts for treatment coordinator Sorting and sending mail,stocking supplies, shredding files to HIPPA guidelines Collecting and processing payments into ortho.
Front Desk Receptionist/TEMP
Broomfield, CO
Prentice Orthodontics/ May 2021 to Jun 2021
As front desk receptionist, was responsible for screening of Covid-19 and greeting patients in warm and friendly manner according to company guidelines Answering phones, checked voice mails,return calls and made changes to schedule accordingly
Scheduled patient appointments,call and reschedule patient who missed appointments
Followed up on emails or phone referrals to schedule, enter x-rays referrals into tops and scan all files into patient charts
Pull all observation ready charts for treatment coordinator Sorting and sending mail, stocking supplies,shredding files according to HIPPA guidelines
Collecting and processing payments into Ortho.
Medical Front Desk/Technician
Westminster, CO
Montgomery Eye Care/ Jun 2019 to May 2020
Check clinical and surgical patient in and out
Maintain patient demographic database and register new patient upon referrals, scanning identification and insurance using nextgen Answered phone calls, schedule, confirmed patient appointments, for diagnostic, surgical and consultation services.
Prepared charts, authorized and verified insurances for surgical and clinical for 2 Optometrists and 1 ophthalmologist.
Educated families on treatments, procedures, medications and continuing on home care.
Informed patients financial responsibilities and prior other payments. Printed out end of the day report, cash, checks, credit cards and deposit slips. EDUCATION AND TRAINING
Certification: Medical Claims And Billing Specialist U.S Career Institute Oct 2009
Fort Collins, CO
REFERENCES
Zoe Conn- 720-***-**** Optometric Technician
Shantel Padilla- 720-***-**** Technician
Jill Remigios- 720-***-****-Real Estate Agent
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