Lynn Owens

**** ********* ***

Des Plaines, IL **018

847-***-****

adrv5g@r.postjobfree.com

QUALIFICATIONS

- Retail sales experience

- Customer service experience

- Clerical experience

- Basic computer skills

- Flexible Team Leader and Player

- Calm under pressure

-Fast learner

EMPLOYMENT

June 26th 2011- April 27th 2022: Rivers Casino

Security Officer

Duties included handling of check-outs and log-ins of radios, lost and found and incident reports; dispatching fellow officers and/or on staff EMS and assisting in the securing of premises and personnel by patrolling casino floor, working as a team to prevent losses and damage by reporting and responding to reports of irregularities, intoxicated patrons and potential theft as outlined by the security department. Was responsible for verifying patron’s identification for entry, assisted with emergency procedures as outlined by the Security Supervisor as necessary and handling of patron inquiries, complaints and suggestions with the support of the Security Supervisor. Oversaw the training of new hires as directed by the Security Supervisor Certifications in CPR, Basic First Aid, Serve Safe and Illinois Gaming

EDUCATION

Maine East High School – Gen Ed

Colorado Technical Institute – Associates of Business

References available upon request