***** ******* ** ********, ** *****
CELL 562-***-**** • E-MAIL ***************@*****.***
ANISSA GARCIA
WORK EXPERIENCE
Marshalls - Whittier, CA June 2016 - Present
Customer Service Associate
● Coordinate customer strategy with two shift managers to increase sales by 13% month- to-date.
● Maintain an organized inventory and curated displays of rotating seasonal clothing and accessories.
● Anticipate customer needs and provide them with high quality service while upholding brand standards to ensure customer satisfaction.
● Meticulously handle POS system transactions; including exchanges, returns, and refunds to ensure seamless and accurate cash flow.
PIH Hospice - Whittier, CA December 2018 - 2020
Volunteer
● Provided patients and visitors with comfort and companionship to help improve their stay.
● Made regular rounds in the assigned patient rooms and assessed patient and family requests to appropriate staff members.
● Escorted families and visitors to their required destinations.
● Provided reception support and gave general information to visitors and family.
● Prepared beds, restocked supplies, and managed patient records.
● Observed patients physical conditions, documented all changes or physical symptoms, and reported them to healthcare professionals.
St. Edna Sub-Acute and Rehabilitation Center - Santa Ana, CA Garden Park Care Center - Garden Grove, CA
Student - Clinical Training
● Documented and charted all care provided for residents.
● Safely provided ADL’s for 6-10 residents, under the direct supervision of appointed CNA and instructor.
● Implemented and practiced proper aseptic techniques. EDUCATION
California High School - Whittier, CA Jun. 2015
Business Academy
High School Diploma
Fullerton College - Fullerton, CA Jun. 2022
Associate of Arts in Pre-Nursing GPA: 4.0
Allegiance Career Institute- Orange, CA Jul. 2022
Nurse’s Assistant Program
Restorative Nursing Assistant Training
American Heart Association BLS certified Exp date: 6/13/2024 100 hours clinical training
68 hours theory training
20 CEU