Time Teller Supervisor

Merri Callahan

Teller Supervisor/Trainer/Mentor - First Financial Bank

Bloomington, IL 61704

*********@*****.***

+1-309-***-****

Work Experience

Teller Supervisor/Trainer/Mentor

First Financial Bank - Bloomington, IL

January 2013 to Present

• Supervise 5 person teller line

• Schedule tellers

• Monthly reports on tellers and cash drawers

• Quarterly and end of year reviews for tellers

• Interview and hire new tellers

• Train new employees

• Turn in payroll for tellers

• Assist tellers when they have questions, drawer balancing problems, difficulties with customers

• Audit cash drawers and vault

• Count cash vault daily

• Buy and sell money to the Federal Reserve

• Manage ATM - balance daily, fill, record deposits, audit

• Order supplies as needed

• Attend meetings as needed

• Assist customers in balancing checking accounts

• Assist customers with any problems or concerns with their accounts

• Offer bank products to customers when it helps with their banking experience

• Help customers on in-coming calls

• Answer phone as needed

• Update customer records when needed

Full - Time Teller

First Financial Bank - Bloomington, IL

January 2012 to January 2013

• General teller duties

• Assist customers with accounts

• Assist co-workers

• Assist with training new employees

Part-Time Teller

Freestar Bank - Bloomington, IL

October 2008 to January 2012

• General teller duties -deposits, withdrawals, check cashing, payments, balancing drawer

• Assist customers with accounts

• Assist co-workers

Skills

• Educating (Less than 1 year)

• Relationship Building (Less than 1 year)

• training (1 year)

Additional Information

SKILLS AND STRENGTHS

• Organized

• Conducting interviews

• Training/Educating

• Positive attitude

• People Person

• Relationship Building

• Maintaining relationships with customers

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