Customer Service Representative, Data Ent ad Accounts Rec.
Resume:
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<div class="" style="margin-bottom:2pt; margin-top:13pt; font-weight:500; font-size:18pt; margin-bottom:0pt; margin-top:0pt; ">KIMBERLY BROWN LOWE</div>
LAS VEGAS, NV
<br>Phone: 702-***-****
<br>Email: adrv0c@r.postjobfree.com
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<span class="" style General Studies</span>
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<div>High School Diploma </div>
<div>Booker T. Washington<span class="" style Tulsa, OK </span></div>
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<td class="" colspan="2" style="vertical-align:top; padding-left:0pt; padding-right:0pt; word-break:break-word; overflow-wrap:break-word; width:100%; font-size:10pt; font-family:Arial; "><div class="" colspan="2" style="vertical-align:top; padding-left:0pt; padding-right:0pt; word-break:break-word; overflow-wrap:break-word; width:100%; div></td>
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<span class="" style Dental Assisting</span>
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<div>Vocational School Certificate </div>
<div>Bryan Institute<span class="" style Tulsa, OK </span></div>
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<td class="" style="padding-left:0pt; padding-right:0pt; max-width: 125px !important; vertical-align:top; width:85pt; text-align:left; font-size:10pt; font-family:Arial; ">09/2019 - 06/2022</td>
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<span class="" style Dental Assistant</span>
</div>
<div class="" style span>Princess Dental Staffing</span>, Las Vegas, NV</div>
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<div class="" style="word-break:break-word; overflow-wrap:break-word; text-indent:24pt; "><ul><li>Preparing patients for dental work.</li>
<li>Helping with infection control by sterilizing and disinfecting instruments, setting up instrument trays, preparing materials, and assisting with dental procedures.</li>
<li>Assisting dentists in managing medical and dental emergencies when necessary.</li>
<li>Assisting dental hygienists with procedures when necessary.</li>
<li>Providing great patient care.</li>
<li>Recording treatment information in patient records.</li>
<li>Exposing dental x-rays from dental diagnostics and caring for dental x-ray equipment.</li>
<li>Giving patients information on dental hygiene, oral health care, and plaque control programs.</li>
<li>Collecting and recording medical and dental histories and patient vital signs.</li>
<li>Providing postoperative instructions as directed by the dentist.</li>
<li>Caring for dental equipment.</li>
<li>Forming preliminary impressions for study casts and occlusal registrations for mounting study casts.</li>
<li>Ordering dental supplies and maintaining dental equipment inventory.</li>
<li>Fabricating temporary restorations and custom impressions from preliminary impressions.</li>
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<td class="" style="padding-left:0pt; padding-right:0pt; max-width: 125px !important; vertical-align:top; width:85pt; text-align:left; font-size:10pt; font-family:Arial; ">07/2011 - 04/2018</td>
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<span class="" style Customer Service Representative</span>
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<div class="" style span>Bank of America</span>, Las Vegas, NV</div>
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<div class="" style="word-break:break-word; overflow-wrap:break-word; text-indent:24pt; "><ul><li>Efficiently handled large amounts of cash while bancing to zero daily</li>
<li>Accurately and efficiently processed transactions such as deposits and cashing checks.</li>
<li>Consistently exceeded product and service sales goals.</li>
<li>Assisted customers with inquiries and problem resolution in person and on the telephone</li>
<li>Informed and placed importance on understanding customers by listening and uncovering the needs and concerns of our clients.</li>
<li>Always provided the most current information on all products and advancements to accommodate customers.</li>
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<td class="" style="padding-left:0pt; padding-right:0pt; max-width: 125px !important; vertical-align:top; width:85pt; text-align:left; font-size:10pt; font-family:Arial; ">12/2007 - 06/2011</td>
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<span class="" style Dental Assistant</span>
</div>
<div class="" style span>Pacific Dental Services Foundation</span>, Las Vegas, NV</div>
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<div class="" style="word-break:break-word; overflow-wrap:break-word; text-indent:24pt; "><ul><li>Ensured smooth patient flow to create an environment for productivity and excellent patient care</li>
<li>Entered patient's treatment data into computer and scheduled appointments </li>
<li>Assisted chairside during a wide range of dental procedures, including composites, crown and bridge prep, extractions and implants </li>
<li>Documented patients' medical and dental histories and vital signs </li>
<li>Recorded all treatment information for patients' with 100 % accuracy</li>
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<td class="" style="padding-left:0pt; padding-right:0pt; max-width: 125px !important; vertical-align:top; width:85pt; text-align:left; font-size:10pt; font-family:Arial; ">04/2004 - 07/2007</td>
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<span class="" style Team Coordinator</span>
</div>
<div class="" style span>UNLV dental School of Medicine</span>, Las Vegas, NV</div>
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<div class="" style="word-break:break-word; overflow-wrap:break-word; text-indent:24pt; "><ul><li>Responsible for the coordination of dental students' clinical activity.</li>
<li>Supervised, trained and evaluated the performance of team staff.</li>
<li>Monitored patient accounts to help reduce account receivables.</li>
<li>Created scheduling processes used to give students a variety of experience in the clinic.</li>
<li>Help to ease patients' anxiety by showing compassion and explaining the process of treatment to be completed.</li>
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