Rogemie Augustin
Brooklyn, NY 646-***-**** ************@*****.***
SUMMARY OF QUALIFICATIONS
Customer service professional with strong ability to multitask, prioritize, and manage time effectively. Excellent active listening skills, and proven ability to resolve customer complaints in a professional manner. Proficient in Microsoft Word, Excel, and PowerPoint. Fluent in English and French Creole. PROFESSIONAL EXPERIENCE
Distribution Warehouse Associate
Care/Of Vitamin and Nutritional Supplements Supplier October, 2020-Present
● Perform various distribution functions based on customer orders. Identify, locate and prepare shipment requests for vitamins and nutritional supplements based on customer invoices and sales. Substitute School Aide
New York City Department Of Education
March 2020-Present
● Complete different tasks based on the needs of the school. These tasks include distributing meals, completing lessons, supervising activities, answering phones, and sorting mail. Line Cook
PILOT at Pier 6
June - August 2021
● Completed food prep before service, as well as cooked and plated meals during service. Maintained a clean and orderly station. Specialized in seafood preparation. Office Assistant
Institute for Career Development - Childcare Training August 2019 - January 2020
● Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
● Communicated with customers, employees, and other individuals to answer questions, disseminated, or explained information, took orders, and addressed complaints
● Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer
● Compiled, copied, sorted, and filed records of office activities EDUCATION
William E. Grady CTE High School
Graduated January, 2019