Data Entry Service Representative
Resume:
Satia Gambrell
Euclid, OH *****
***************@*****.***
Energetic and optimistic customer service representative with over 4+ years of professional experience assisting customers in solving complex issues. Also I have 3+ years in the warehouse field doing assembly, machine operator, inspector, and packing. Authorized to work in the US for any employer
Work Experience
Assembly
Manpower - Solon, OH
November 2021 to January 2022
• Assembling parts together
• Putting boxes on skids for shipment.
• Creating labels
Customer Service Representative
Kelly Services - Kelly Connect - Remote
March 2019 to September 2020
• Assisted customers with questions
• Inbound calls
• Interacted with customers through live chat
• Managed customer accounts
• Assisted with technical support duties
• Handled billing issues and order inquiries
• Data entry
• HIPAA
Pharmacy Technician
Alliance Solutions Group/ contractor - Valley View, OH August 2018 to January 2019
• Inbound call center
• Answered patient questions regarding medication
• typing scripts and data entry
Machine Operator/Assembler/Packer/Inspection
Integrity staffing / Contractor Job - Cleveland, OH August 2016 to January 2017
• Assembling parts on an assembled line
• Inspecting parts coming out machines for defects
• Packaging parts putting them on the skid and taking a pallet jack to bring them to a shrink wrap machine
• Molding rubber parts in the machine and using a punch press machine to punch holes through the middle of them
• Packing them up to go on a skid for shipment.
Inspection /Machine Operator
Staffinders/ Contractor job - Cleveland, OH
December 2015 to July 2016
• Stocking the machine to meet the demands of the process of card making
• Operation of three machines to complete accuracy while printing the orders
• Inspecting cards for defects
Cashier
Kmart - Cleveland, OH
June 2013 to December 2015
• Ringing customers out on register
• Greeting customers
• Bagging items
• Handled customer complaints and concerns
• Counted out cash drawers
• Stocked shelves
Education
High School Diploma
Bryant & Stratton High School Program Cleveland - Cleveland, OH August 2013
Skills
• Salesforce
Assessments
Manufacturing fit — Highly Proficient
June 2021
Measures the traits that are important for success in manufacturing roles Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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