Loan Processor Customer Service
Resume:
James Beach
**** ********* ***** *********** ** 44026
*********@*****.***
Objective
Summary of
Qualifications
To obtain a full-time position, putting to use 10+ years of professional experience working in a customer and service-oriented setting. Committed to reaching business goals and performs exceptionally in a fast-paced environment.
Negotiation competency
MS Office proficient
Well versed in Encompass
Strong work ethic
Team player
Exceptional customer service
Professional
Accomplishments ● Department top-performer on several occasions
● Received above-average customer-recognition by way of management notification on several occasions
● Received temporary SASE Level 1 underwriting authority for initial loan approval or denial
● Ranked as “Exceeding Expectations” during multiple yearly reviews Work History July 2021 to July 2022
Loan Processor, NFM Lending Inc, Remote Position
● process loans on brand new construction while being built
● processed and perfected VA and USDA loans
April 2020 to July 2021
Senior Corporate Loan Processor, CrossCountry Mortgage LLC, Remote Position
● Full cycle loan processing, taking loans from application to closing
● Prepared documents for underwriting by verifying client income, credit reports and other information
● Review files for completeness, identifying missing documentation and generated condition list for applicants
● Prepares and sends initial closing disclosure to customer April 2018 to March 2020
Loan Processor, Union Capital Mortgage, Mentor OH
● Run AUS findings and submit loan for underwriting with all documents needed
● Calculate income for w2 and self employed borrowers
● Order and track all 3rd party vendor services
● Keep customer informed of progress throughout loan process until closing December 2015 to August 2017
Loan Processor, New York Community Bank, Cleveland OH
● Gathers information and takes each loan from pre-approval to closing
● Inputs proper loan information into the system for processing
● Ensures that all loan documentation is complete, accurate and verified
● Verifies loan documents, including income credit appraisal and title insurance, ultimately prepares application for submittal to underwriting June 2012 to October 2013
Mortgage Loan Processor, Bank of America, Beachwood, OH
● Assisted senior-level credit officers with complex applications.
● Effectively managed more than 35 client relationships, via phone and e-mail.
● Executed the loan origination process, by ordering credit reports, and appraisals.
● Analyzed applicants’ financial status, credit, income documentation, and property evaluation to determine feasibility of granting loan. Education Kent State University
Kent, OH
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