Recruiter

CIARRA ODEN

412-***-****

***********@*****.***

EDUCATION

INDIANA UNIVERSITY OF PENNSYLVANIA, Indiana, Pennsylvania Bachelor of Arts: Psychology May 2018

EXPERIENCE

Maxim Staffing- Charlotte, NC – Recruiter

November 2021- Present

• Utilized online applicant tracking sources (LinkedIn, Indeed, Recruitcare, etc.)

• Sourced, interviewed and selected top candidates for contract assignments

• Managed caregivers through credentialing, active contracts, and payroll processes

• Worked directly with clients to facilitate current needs and updates on contracts

• Managed competing spread weekly, while also assisting new recruiters with learning software and processes of recruitment strategies

• Maintained reliability with manager and clients’ accounts I had overseen, while managing my own caregivers

UPMC Western Psychiatric Hospital- Pittsburgh, PA – Service Coordinator August 2019- November 2021

• Collaborate with clients to identify attainable goals and action steps for their individualized strengths-based service plans

• Complete documentation that was consistent with client progress while staying in compliance with company policy

• Utilize and contacted community resources for client needs

• Coordinate with treatment teams to discuss the clients’ goals as well as outpatient services

• Evaluate client behavior while reporting any changes that affect clients’ mental health/treatment

UPMC Mon Yough Community Services – Pittsburgh, PA –Mental Health Counselor June 2018- August 2019

• Encouraged clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships.

• Counseled clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes.

• Guided clients in the development of skills or strategies for dealing with their problems.

• Administered and Monitored clients' use of medications.

• Completed and maintained client-related paperwork, including federal- and state- mandated forms, client diagnostic records, and progress notes. VIP III Nails Spa and Lounge - Pittsburgh, PA —Manager/Receptionist June 2016- November 2019

• Greeted persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

• Analyzed data to determine answers to questions from customers or members of the public.

• Assisted with payroll for staff

• Kept a current record of staff members' daily tasks and availability for creating schedule

• Enrolled individuals to participate in programs and notify them of their acceptance.

• Utilized telephone to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

Activities

• Phi Eta Sigma Honors Society of Indiana University of Pennsylvania

• French Club

• Psi Chi –Psychology club

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