Michele A Talbott

*** ***** **** **, ***** Tx ***06

Email: adrur7@r.postjobfree.com - Mobile: 903-***-****

Staffing / Property Management / Leasing / Customer Service

Objective

Seeking a position where I can utilize my knowledge and experience in staffing/recruitment, property management, and/or customer service. I excel in areas where I can work directly with internal or external customers.

RECRUITING / STAFFING EXPERIENCE

Patton & Associates, Inc (Oct 2020 to Jun 2022)

Professional Recruiting Firm

Recruiting Specialist

Responsible for all recruiting coordination reporting to Manager of Talent Acquisition.

Posted jobs on ATS system and with various job boards.

Scheduled phone interviews utilizing Recruiter calendar.

Set meetings and Zoom calls with candidates and customers.

Input background and drug screens with provider.

Answered all incoming calls and Interfaced with customers daily.

Monitored ATS system and closed out open positions.

Maintained strict confidentiality.

Followed EEOC guidelines for hiring.

PROPERTY MANAGEMENT / LEASING EXPERIENCE

Contract / Part-time Property Manager Positions (Jul 2005 to Oct 2020) – Tyler, and Longview, TX

The Foundry

S2 Residential

Contract Leasing Consultant

Park at Shiloh

United Apt Group

Contract Leasing Manager

Lago De Plata Apartments

Alpha-Barnes Restoration Group

HUD & Section 42

Part-Time Assistant Manager / Leasing

Pine Grove

100 Units – Section 8 Housing

Full-Time Property Manager / Leasing

The Reserve & Trails of White Rock – Dallas, TX (Jan 2004 to Jul 2005)

Leasing / Marketing Specialist

Greenbrier Apt & Townhomes – Overland Park, KS (Feb 2001 – Jan 2004)

Tax Credit / Section 8 / Market Value Properties

Thomasbrook Apartments – Shawnee, KS (Sep 1997 – Dec 2001)

Assistant Manager Leasing

Responsibilities within property management positions:

Reported directly to Property Management

Leased properties

Responsible for all leases and renewals

Maintained property database and input leases, applications, work orders

Handled all work orders, purchase orders, property paperwork, tenant communications

Provided exemplary customer service to tenants, vendors and suppliers

Worked closely with home office and property manager Responsible for banking, filings, payables, receivables and scheduling

ADMINISTRATIVE / CUSTOMER SERVICE EXPERIENCE

WORLDNET SERVICES CORPORATION – Richardson, TX (Nov 1992 to Sep 1995)

International Claims, Customer Service, Insurance

Administrative Support

Reported to Manager, Customer Service

Acted as general administrative support for Customer Service, Claims Administration and Claims Departments.

Provided all data entry support for Customer Service to include CompuServe data base information tracking, credit card registries, medical claims input, and Western Union cash transfers.

Acted as Customer Service Rep on evening shift to assist international call center reps to ensure call volume levels.

Handled inbound and outbound mail volumes up to 200 pieces/day for Claims Administration.

Set up customer files for medical claims and credit card registries.

Responsible for inventory and stocking of office supplies for three departments.

Responsible for handling international money transfers for Diners Club to include requests for funds, input of customer information onto data screens, approval of funds, actual transfers, and customer call back to verify receipt of funds.

Handled daily follow-up of money transfers from previous day and forwarded documentation via facsimile to customers each day.

Responsible for pulling reports from database each day and distributing to clients. Distributed internal reports to department managers each day.

TECHNICAL

MS Office (Word, Excel, Outlook)

MRI

Rent Roll

Yardi

Amsi

Tenant Pro

Property Ware

Blue Moon

One Site

EDUCATION

Tyler Junior College, Tyler, TX

SKILLS

Fair Housing Certification

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