Henderson Store Sales

Christopher Gauthier

Henderson, NV ***** 414-***-**** ************@*****.***

Summary

Insightful Fire Lieutenant with experience directing cohesive emergency team with highest degree of professionalism and respect. Strengths include maintaining effective team through attentiveness, coaching and discipline. In-depth knowledge of safety regulations, response management and fire department policies, procedures and internal controls. Skills

Administration and management

Hazardous materials handling

Supply procurement

Budget planning and management

Staff development and leadership

Public education

Workload prioritization

Fire prevention

Experience

GOLF SHOP ASSOCIATE 03/2021 - 10/2022

Golf Galaxy - Henderson, NV

Collaborated with management and coworkers to deliver exceptional service and maintain patron loyalty. Attended daily meetings and contributed ideas for improvement. Promoted golf products and accessories and utilized upselling to increase sales. Modeled professional conduct and safety awareness across facility grounds. Organized store by returning merchandise to proper areas and restocked displays. Stocked shelves and supplies and organized displays to focus customer attention on specific items. Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Recommended merchandise to customers based on needs and preferences. Escorted customers to products and pointed out complementary items to boost store sales. Stayed up to date on store promotions, payment policies and security practices. Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.

GOLF STARTER 09/2021 - 12/2021

Dragonridge Country Club - Henderson, NV

Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences. Resolved guest concerns or complaints and kept supervisors informed of escalating situations. Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.

FIRE LIEUTENANT 02/1997 - 07/2016

Milwaukee Fire Department - Milwaukee, WI

Responded to fire and emergency alarms and evaluated emergency to direct company operations. Prepared records and reports of company responses to fires or other emergencies. Conducted search and rescue operations, quickly analyzed medical emergencies and administered first aid to injured persons.

Entered inspection, training, fire and emergency medical service calls into records management system. Preserved order and discipline among 5-10 subordinates. Aided with preparation, review and monitoring of $350,000 Survive Alive House budget. Controlled emergency response planning, oversaw research for development of building pre-plans and handled company building fire prevention inspections.

Spearheaded fire protection and prevention programs, providing teams with training and resources to deliver timely and quality efforts.

RADAR OPERATOR 05/1991 - 07/1994

US Navy - Jacksonville, FL

Operated detection equipment to locate, classify and report on enemy contacts. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Juggled multiple projects and tasks to ensure high quality and timely delivery. Gathered, sorted and scanned intercepted messages to detect valid intelligence for troop operations. Executed SAR operations utilizing sonar, magnetic, mechanical, and acoustic minesweeping systems. Education and Training

Columbia Southern University - Orange Beach, AL Associate of Science Fire Science, 09/2015

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