Administrative Assistant Front Desk

Sharon L. Fairley

**** *********** **

Temple, Tx 76502

Career Summary :

Service oriented Administrative Assistant with over 20 years of experience, as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills:

Clerical, Active listening, Customer & Personal Service, Computer and Electronics, Service Orientation, Writing, Microsoft, Excel and PowerPoint

Experience:

Receptionist – Belton Independent School October 2012 - Present

Answer phones. Screen and transfer calls, take detailed messages and schedule appointments.

Greet customers. Establish and determine the purpose of the visit and escort to specific destinations.

Receive payments and record receipts for services.

Transmit information or documents to customers by using computer, email or fax.

Hear and resolve complaints from customers.

Keep current record of staff members’ whereabouts and availability.

Distribute and sort incoming mail.

Administrative Assistant – Scott & White Clinic – Belton, TX April 2007 – October 2012

Answer Phones and greet customers

Front desk patient intake

Insurance/Billing

Sort and distribute mail

File medical records

Administrative Assistant – Scott & White Hospital – Temple, TX March 2006 – September 2006

Answer phones, take messages, transfer calls

File medical records

Perform basic lab test with Cytogenetics lab

Permit Coordinator – Galveston County Parks Department – Galveston, TX July 1997 – February 2006

Maintain scheduling & event calendar for all Galveston County buildings & parks

Greet customers

Train and assist Senior Citizen employees

Prepare and mail checks / Prepare daily bank deposits

Order and distribute office supplies

Education:

Micro Computer Technology Institute – Friendswood, TX - Office Management Certificate - Graduated May 1995

University of Mary Hardin Baylor – Belton, TX - Studied Business Administration - January 1990 –May 1993

Temple College Temple, TX – Studied Business Administration

Belton High School - Graduated May 1987

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