Stannis Collins

**** ********* ******

Albany, GA 31721

229-***-****

adrunt@r.postjobfree.com

Summary

I am a highly motivated college graduate with several years of experience in leading and managing fast paced operations. I am looking to bring my expertise and education to a progressive and innovative company. My business management degree has given me an expansive volume of knowledge which will benefit any team I work with. I offer great dependability, high speed adaptability and an eagerness to learn on any platform I engage.

Skills

●Project management

●General administrative management

●Interpersonal and Leadership training

●Trained in MS Excel, Word, Publisher and PowerPoint

●Great organizational and time management skills

Experience

Fedex Ground -Albany, GA

Operations Coordinator 08/2021 to Current

●Monitor and verify facility reporting metrics related to service, safety, cost and quality on a daily basis.

●Create and maintain files for company and vendor equipment and ensures that all relevant documents are accurate, up to date and compliant with DOT regulations.

●Coordinate the dispatch of line-haul transportation equipment and ensure on-time load delivery.

●Assists in the development and implementation of the corrective action plans if any violations are found.

●Investigates customer service complaints to resolve issues with customer directly to ensure customer satisfaction.

●Communicates with Independent Contractors, and Independent Service Providers employees regarding day-to-day operations and metrics that will affect daily planning and performance including service and customer satisfaction

Walmart -Albany, GA

Front End Academy Trainer 01/2018 to 10/2022

●Provided excellent customer service and Build customer relationships and loyalty through personal interaction.

●Managed complaint resolution and provided applicable solutions and

●Processed payments, arranged schedules and managed overall front end operations.

●Train associates to display the company’s core competencies.

AMC - Columbus, GA

Connectionist shift leader 05/2017 to 3/2018

●Fostered team environment.

●Trained new employees.

●Excelled in organizational procedures.

Education

Columbus State University - - Columbus, GA BBA

Business Management, 12/2020

Certifications

MSI Lean Six Sigma White Belt Certified

Hootsuite Social Marketing Certified

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