Sharon Dowell-Hill, CPT, ASPT

*** ******* ***** *******, ** 28601

Cell: 828-***-****

adrulw@r.postjobfree.com

Healthcare Associate with 19+ years of Customer Service & Operations Experience

EXPERIENCE

QUEST DIAGNOSTICS: Contact Customer Service ; Quest Diagnostics · 866-MYQUEST 866-***-****). Email us: Billing · Locations/Appointments · Patient Service Centers ; Area Supervisor: Jillian Free, +1-828-***-****

As a Phlebotomist, I have knowledge of:

●Proper selection of venipuncture sites,

●Correct order of draw,

●Use and care of collection tubes, the proper collection of blood specimens,

●Data entry,

●Communication skills,

●Clerical duties associated with record keeping

●Perform both capillary collections and venipuncture’s . Have well over 100 venipuncture’s and capillary sticks

CALDWELL COMMUNITY COLLEGE AND TECHNICAL INSTITUTE Highway 321 N. Hudson, NC

Attended: November 2018 to March 2019

Instructor: Marcia Roberta Calhoun, 828-***-****. Email: adrulw@r.postjobfree.com

Certification acquired May 2019

As a Phlebotomist, I have knowledge of:

●Proper selection of venipuncture sites,

●Correct order of draw,

●Use and care of collection tubes, the proper collection of blood specimens,

●Data entry,

●Communication skills,

●Clerical duties associated with record keeping

●Perform both capillary collections and venipunctures . Have well over 100 capillary and venipunctures

●Provide front of store maintenance on all the gift and prepaid cards at the front registers and on special displays.

●Work closely with different levels of store management.

●Download and upload reports on handheld to DM on daily basis.

●Participate in weekly conference call.

FRYE REGIONAL MEDICAL CENTER, 420 N. Center Street, Hickory, NC 28601

Sterile Processing Technician, October 1992 to 1993

●Provides inspection, decontamination, assembly, and sterilization of instruments and other patient care equipment in accordance with processing guidelines, AAMI, AORN, TJC, and OSHA requirements

●Operates departmental equipment daily according to manufacturer instructions with emphasis on safety.

●Provides customer service to all departments with a focus on the patient need.

●Processes and documents all sterile supplies and equipment daily using chemical, biological and mechanical indicators to verify sterility in accordance with manufacturer instructions and hospital policy.

●Monitors and performs antimicrobial and disinfection solutions testing according to manufacturer instructions and documentation daily.

HOME HEALTH NURSE, RN; Hickory, NC 28601; 1993 to 1999

Various clients throughout the Hickory, Morganton area.

●Provide one-on-one care for patients in their homes

●Assisting patients with basic needs such as bathing and dressing

●Wound care

●Medication management

●IV therapy

EDUCATION

Chico State University, 400 West 1st Street, Chico, CA 95926, January 2011 to 2012. Anthropology major with emphasis on Forensic Science.

Butte College, Oroville, California 95965: Attended 2006- June 2009 with double major in:

●* A.S. in Computer Information Systems: Administrative Office Assistant

●* A.S. in Business Computer Information Systems: Medical Administrative Office Assistant

Catawba Valley Community College, Hickory, NC 28602 August 1987 to June 1990

●*A.S. in Nursing

AWARDS AND ACHIEVEMENTS

●Recipient of Nursing Scholarship from local Nursing Association, June 1987

●Received EOPS Certificate of Merit Award: April 2007 and 2008 August 2011

●Sigma Alpha Pi Membership Nomination (Butte College)

VOLUNTEER/ EXTRACURRICULAR

●ARC Gift Wrapping Booth- Chico Mall 2011, 2013

●ARC Gift Wrapping: ARC Store, Oroville. 2012

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