Data Entry Phone Operator
Resume:
Kathleen Mallett
Bentonville, AR *****
****************@*****.***
Work Experience
Warehouse Lead
BNSFLogistics - Rogers, AR
January 2016 to Present
• Shipping/Receiving
• Scheduling shipments
• Clerical
• Coordinator I
• Scanning documents and work orders
• Making shipping labels for FED EX and UPS
• Warehouse Lead
• Supervise employees
• Monitor/Track deliveries and shipments
• Maintain Inventory
• Communicate with customers and clients
• Assist with administrative tasks
• Create end of month billing profiles
Warehouse Lead
BNSF Logistics - Rogers, AR
January 2016 to Present
Tech Assistant
Neel Veterinary Hospital - Oklahoma City, OK
April 2015 to November 2015
Interact with clients
Checking clients in and out
Fill prescriptions
Assist with cleaning the after surgeries
Coordinating info between doctors an clients
Answer triage calls
Schedule appointments and procedures
Perform miscellaneous pet treatments
Administered medication in ICU
Deliver puppies via c-section
Assist the vet during procedures
Comfort and restrain pets
Feed and water animals
Assist with lab work
Crew Member
Arby's beef corp - Bentonville, AR
July 2013 to February 2014
Run efficient food prep routines for daily customer service. Open and close store. Shipping and Receiving Clerk
Esco Processing & Recycling - Rogers, AR
January 2009 to October 2011
• Direct truck routes for pick up and delivery
• Schedule pick up and delivery times.
• Coordinate forklift drivers loading/unloading schedules
• Operate forklift
• Supervise warehouse operations
Custodian Worker
Walmart home office - Bentonville, AR
April 2007 to April 2008
• Run truck route
• Clean multiple building at night.
• Clean carpets, stairs, bathroom,
• Strip & wax tile floors.
Temp services worker
Walmart home office - Bentonville, AR
October 2004 to April 2006
• Data entry for customer service.
• Data entry for hazardous material.
• Secretary for North Star complex.
• SAMS club call center.
• Payroll department.
• Real estate accounting dept.
• Alarm central phone operator.
Education
High School Diploma in Core Curriculum
Bentonville High - Bentonville, AR
1999 to 2002
Skills
• Warehouse experience (10+ years)
• Supervising experience (5 years)
• Shipping & receiving (10+ years)
• Veterinary technician experience (Less than 1 year)
• Front desk (2 years)
• Computer skills (10+ years)
• Animal care (2 years)
• Veterinary assistant (Less than 1 year)
• Veterinary experience (Less than 1 year)
Languages
• English - Fluent
Awards
Employee of the Year (2018)
December 2018
Glass Plaque/Trophy
Certifications and Licenses
Forklift Safety, Warehouse Safety, Fire & Evacuation Safety Present
Assessments
Business math — Proficient
September 2021
Using basic math to solve problems in a business context Full results: Proficient
Customer focus & orientation — Familiar
September 2021
Responding to customer situations with sensitivity Full results: Familiar
HR: Compensation & benefits — Completed
September 2021
Knowledge of compensation and benefits programs
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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